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“I have been going here for my entire life(45years). This bank treats its commercial customers like family. I have had many business and car loans here. I also have my bank accounts here. They treat me very nice with great rates.”
“St Coleman will have Your back when nobody else will, and the kindness people with smiles laughs and jokes you ever wanted meet, and most of all they take of business! Thank You!”
“We have banked with BRCU for many years. They are friendly, accurate, and the customer service is fantastic. They often go beyond the expected. That is what credit unions are all about.”
“My husband and I have been extremely pleased, and grateful, for the time, dedication and commitment Andrea Krol has given us, since becoming our Trust Officer. Our initial trust officer at TPC , assigned to us in 2020, could not be bothered with explaining the process, nor explaining the inner workings of our particular trust to us. We were very unhappy and frustrated with, not only that particular trust officer; but TPC as well. We were in the process of looking to move our funds to another company when Andrea Krol became our new Trust Officer. Once Andrea Krol came on board and started working with us, we have been nothing but pleased. Her patience, her timely responses to our inquiries, and her overall willingness to hear our needs has been outstanding. She has made, what initially felt like an overwhelming and frustrating circumstance into something that provides comfort and security to our family. We look forward to working with Andrea for many years to come.”
“A great gem to the legal community. Great, prompt, courteous service. I will not hesitate to recommend them for your notary needs or other legal documents and resources.”
“Ohio Savings on W. 25th has some of the friendliest, most helpful and thoughtful people working there...it is wonderful to have that old-fashioned feeling of banking in a "neighborhood" establishment where everyone knows you. It also feels great to know that I can trust them with my small business. Highly recommend them to all!”
11:00 AM - 1:00 PM
1153 Main Ave, Cleveland
Banks
“As a photographer, the The West Bank of The Flats is one of my favorite spots in Cleveland for portraits! There are so many great spots within a small area, including both architectural and urban backdrops to natural ones. Highly recommend! Images by Jennifer Elizabeth Photography.”
“I had a wonderful experience with Deonte Williams. After visiting two branches and speaking with customer service from the 1800 number, I needed to close my existing account and open a new one, but couldn't get a same-day appointment at either location. When I spoke to Deonte, he was very informative and gave me the best solution over the phone. He informed me that I could use the app to open a new account and transfer funds from my existing account, which went smoothly. I'm so happy I spoke with him, and he definitely deserves this rating for his excellent customer service. Promote him ?”
“I want to give recognition to Dorothy Clay @ Steel Valley F.C.U. She accommodated me very well and professional with an issue i had. She was able to resolve my situation very professionally and made this convenient and easy for me. She did this in a timely manner as well. She is good at what she does and went great lenghts to assist me. She is a great asset to this company. Thank you for resolving this issue for me!”
“Thank you to the expert herself, Ms Sonia! I was in a rush to handle some business at Walmart. Ms Sonia walked up to me in there store and asked if I wanted a new bank account. I mentioned I was in a rush and had no time, she guaranteed I would be out in 15 minutes. And I was !!! Thanks for earning my new business, support and loyalty! #ClevelandLocation Ask for #Sonia”
“The machines usually function properly.My only gripe is .I feel that PNC could do a better job of sanitation of the machines.Birds come through and soil the screen and you have to touch the screen or go to a machine that appears to be cleaner”
“Bryan was super helpful. They gave me a business card to call before I came in, he picked up the phone and was kind unlike some of the other branches where they don't even pick up the phone. Bryan was efficient and quick with my tasks, answered all my questions, and then even made sure to ask if there's any other issues he could solve for me. When one other task came up, he was more than happy to help me resolve it and followed up by phone as he has promised. He did this very close to closing time and did so with a smile!
The staff comes up to ask how they can help the moment you enter the branch.
Emily was SUPER nice and always welcomed me with a smile and never made me feel small for even the silliest questions.
I appreciate the work ethic of the staff at this branch. Keep up the good work!”
“Love this place! They have been good to me! Unfortunately, the new staff isnt into making it happen for "US", once my little loan paid i will be closing account after 15 plus years expeditiously!”
“So derful bank, nice people. I feel safe not checking my account everyday because I know there is no hidden charges. Employees are always friendly and usually brighten my day.”
“An excellent branch, one of the best actually. The staff are kind, ask about my kids and family, and take the time to get to know me and my business needs. I really enjoy this branch, they actually care about the Human aspect of their customers.”
“I have never had a problem with this bank or it's employees. They always greet me with a smile and they take care of my questions and help me with any of my issues.”
“I come to this branch because it's the closest to handle banking for my business. Well since this Covid numbers are climbing they have closed all lobbies and you can only go to the drive thru and have been there multiple days trying to be ik n a good space in the line. I can't wait til this COVID IS OVER!!”
“I love the guess at the us bank on puritas ave. in Cleveland. They are AWESOME!!! Their Friendly, very Helpful loving people!!! Would go elsewhere. And Why?Why ?Why? The upper management decided to strip Marc from his position bests me. Upper management these days don't know when they have it good. They always take the good ones away from there positions of "Excellent "workers. You guys need to give Marc back his position.”
“I have never been to this branch before but the young man that was my teller today has an awesome attitude. When I think about what I expect coming to the bank he ecompassed all of it. I'm not really a huge fan of PNC but the tellers keep me from leaving.”
“I actually kinda Love this bank and the Number #1) Reason I say this is because of their staff. They are very friendly and have Alot of patience and they need that extra patience when it comes to dealing with me.. LoL., Just Kidding People....”
“I recently moved to the Cleveland area, and decided to open up a Roth IRA. Vinita has been very helpful. She truly cares about the customers. She made sure I was well informed and helped me ask the right questions. Tom is really good too. Every time I go to this establishment, the employees are always cheerful and helpful.”
“Free (shredded) moneyI heard about this place years ago and always wanted to stop. The museum takes less than an hour so I wouldn't recommend driving out of your way to visit but if you are in town it is worth a stop. There is no parking lot. There is street parking available you just have to drive around until you find it. Upon entering you will need to show id and go through a metal detector since you are entering the federal reserve building they have security protocols in place to enter. Let's start out by saying the building is beautiful and it was awesome to see such a piece of history in that regard. There is a lady at a desk that will point you in the direction of the museum and answer any questions you might have. The museum discusses what they do at the Cleveland federal reserve, discussed the history of money, and talks about what makes money useable. There are several interactive displays like barter island, guess the counterfeit bill, and other money related games. I took my son and although the business was short I felt like he learned a lot about money in the timeframe we were there. When finished before you exit you are able to take a bag of shredded money. They also have a children's book and other educational materials to help learn more about money. Overall it was a great museum and free! A unique experience that we are lucky to live close to. They museum does have short hours so make sure you check ahead of time before visiting to make sure they are open.”
“Great place to go to enjoy the sights of Cleveland. Located in Playhouse Square, plenty of restaurants and Community Service Center to check out. The US Bank building is a beautiful building. Subway is in the complex too.”
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“I recently had the pleasure of banking with CF Bank, and the experience exceeded my expectations in every way. The customer service at CF Bank is truly outstanding. The team is not only knowledgeable but also goes above and beyond to assist with any queries or concerns. Working with a smaller bank makes the experiences much more personable and I truly enjoy that about them”