Try to get a tire rotated. Waited for 2+ hours without any notifications or calls and finally went to ask to find out they broke my lug nuts without doing any works. The worse part is that they refuse to take any responsibility. I will support any Costco decision to fire all these incompetent "technicians".
April 2023
What's NOT to love? It's Costco, and from what I've heard and believe since I come here often, it's supposedly the second busiest one in the country. If there is ANY downside, that's it. It's always busy. My favorite place to shop though, and it's minutes from my house.
February 2023
How can anyone live these days without Costco! The store in Mayfield Heights is always crowded. I think it's time to open another one nearby. Solon would be a good location.