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December 2023
This is the second time I visited this Spectrum location and the African American dreaded hair employee has a terrible attitude. Don't know why that guy is working there. He is bad for business. About to get that guy in deep business trouble for disrespecting me this morning. Might be a lawsuit.
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November 2023
If I could leave zero stars I would. It’s worse than going to the BMV. Super long wait times and unfriendly, slow-moving staff. Their kiosk for payments also does not work. Do yourself a favor and go have a root canal instead. It will be more pleasant.
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November 2023
Went in to change my billing address and they didn't do it. Went in to return equipment and there was a 45 minute wait. A customer had to clue me in that I could return it at the UPS store with no wait.
