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January 2024
Been an account holder for 20 years and they've closed down six branches near me. I can only do cash banking at an ATM approximately 25 mi away from my house. Here in Cincinnati they've only got four branches and none of them are anywhere near to me
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July 2023
Waited for 20 minutes before giving up. Only two tellers available at Noon when I would think they'd ramp up for lunch traffic.
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January 2023
The worst location and bank ever. The banker was so rude and unprofessional. She was sitting in her office chatting with her friend for 20 minutes as customers were waiting.