Located at the heart of Western Hills, the altafiber Store has served as a hub for over 20 years. Customers report a very high level of customer service, feeling treated as respected and valued. Reviews commend specific staff for being knowledgeable, friendly, professional, and providing warm welcomes. Employees are noted for quickly adjusting accounts, checking bundled packages for lower prices, processing equipment returns efficiently, and diligently solving technical problems. Installations also receive praise, with crews described as impressive and thorough, correctly securing wires. Customers highlight unbeatable prices and highly recommend the store for connecting homes through its fiber network.
Appreciate help from Greyson, who was able to quickly adjust our account and check our bundled package to get a lower price. He also scanned our return of equipment. Knowledgeable and friendly.
August 2023
There was a very high level of customer service represented in this place. I was treated as a respected and valued customer.
August 2023
Joseph F. Processed my modem return very quickly and waived the fee off of my account, very professional about it too. Great work!
