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“Update: I am moving this company to five stars. They resolved this issue with nothing but professionalism. I very much appreciate their customer service.
This was an online order. I ordered some chainsaw chaps online May 31st. I received the wrong size in the mail. I talked to a customer service rep (who was extremely nice - Christina) on Thursday and had the wrong chaps sent back to the company on Thursday with a follow up email. I never heard anything back so I called Tuesday. Unfortunately the right size chaps were still not shipped out to me. I elected for a refund instead. Really nice people, but it would have taken 3-4 weeks from start to finish to get the right product. I bet the company is great, and the people seem really nice, but it didn't help me in the end.”
“Best store ever! The staff is fantastic to work with; so helpful and kind! Great selection in all price ranges. Toni has the best eye for fashion, and displays it beautifully in her store. I will be a customer forever. Love the people here and feel like they are family!”
“I walked into this shop and literally gasped at the beauty of the bralettes they had. On that day, I bought two. At my second visit, I decided to look in more than one spot and as I glanced around I literally thought I could’ve been the buyer for this shop. Everything was what I would love to have in my closet. It’s all priced very reasonably and it’s gorgeous stuff! I cannot recommended enough. For the woman who wants to be on trend without looking like she’s trying to recapture her youth, this is the spot!!!”
“Every time I go into this wonderful shop, I have the best experience maybe ever in a retail location. The service is spectacular and I've been able to select the perfect gifts for my wife and daughters with their staff's amazing expertise every single visit. Guys, if you're looking for outstanding gift ideas especially when it comes to women's cloths, there is no better place in Northeast Ohio. When my girls open the box from Haven, it's always an "oh wow" moment. Their location is an "oh wow" moment for me because I love visiting Chagrin Falls. It truly is the perfect store in the perfect location.”
“One of the sales associates went above and beyond to help me purchase an item and have it delivered in time. The clothes are very good quality and I’m in love!Will be returning again and again!”
“Recently visited for the first time, which was a wonderful experience. Great selection of unique items for a really good price. I can't wait to wear my new pieces! The owner was very kind and helpful, and other shoppers were engaging. Will definitely be back, and highly recommend.”
“Incredible clothes at great prices
Clean and large dressing rooms
Excellent choice of classy purses and Jew but it is the boots and jackets and??great coats that did the style for my shopping experience .nice homewares and special furniture ..all at right price because of consignment”
“The best boutique I have shipped in . I spent a lot of time in nyc and this boutique has so many unusual outfits WINS OF CHANGE is unmatched. The ladies that work there go above and beyond so happy I found this treasure”
Womens Clothing
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Womens Clothing
“Truly one of the best places I've ever been! I stopped by while visiting Cleveland with my kids and the staff could not have been more friendly!! They had exactly what I was looking for (including a bag I had been trying to find for nearly a year!). They were even able to ship back one of the purchases so that I didn't have to carry it back in my suitcase! Our Uber back to our hotel broke down in the parking lot and the owner of the store came out and introduced himself and asked if he could help. He invited us back inside to wait and we had the nicest conversation about a mutual place we both enjoy to vacation. This is what every store should be, but it is hard to come by these days. Knowledgeable, friendly staff with an incredible selection! If you visit Cleveland, Cuffs should be your first stop!”