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“They didn’t excellent job at this Verizon store. Duncan was very patient and thought outside the box to try to help save us money and provide the best service. I highly recommend this location.!”
“I needed a circuit board for a remote control repaired. This is a remote for a piece of equipment I use at work. A new remote is incredibly expensive. I brought it to the Aurora store just to see if he could possibly repair it before I spent several hundred dollars on a new one. He was able to fix it and he did so for an incredibly reasonable price!! Super friendly and great customer service. I definitely recommend iRepair More!!”
“This Verizon store is by far the most professional and friendly experience I’ve ever had in my years with Verizon. Jalen and Jordan are amazing humans who helped me figure out all my Verizon challenges!I appreciate you both and will only come back to this store when I have Verizon questions!”
“This Verizon store in Twinsburg, OH is one of my favourites to visit. Staff is knowledgeable and work together to offer their customers the best options. Sometimes the wait can be up to an hour, but staff has always acknowledged the waiting customers during that time. Good deals on phones and other electronics.”
“Our family has had several upgrades, plan changes, number migrations, broken phones and trade ins, in the past 2 months -- Ruthann (& the whole staff) have been GREAT!! Made everything SO easy!!!!”
“Best boost mobile store in the market ..always offers deal and discounts in this location.. services and hospitality establishment make me feel shortcoming..the rep in the store is knowledgeable,humble and courteous in the terms of helping customers regarding their phones and networks issues ..”
“About 3 weeks ago, the owner of the store, fixed my phone. My phone was not working on the screen. I could not type anything on the middle of the screen. The owner was really nice, explained what was going on with my phone and easily helped me get my photos and videos transferred to my new phone. I was really satisfied with the honesty, information, and quick fix. Price was VERY reasonable. I surely would recommend this place!”
“Went today because I thought I needed a replacement charging report all it needed was to be cleaned service was fast! And price was more than fair will be going back anytime my phone needs repairs”
“So helpful at this store I really appreciate all of the constant hard work i walked in there and left with so much information if T-mobile Twinsburg isn’t for you than you’re not for me”
“Even though it was almost closing time Mr. Angelo was very patient in assisting me with the purchases and providing a better understanding with setting up the new devices!”
10AM - 8PM
7197 Aurora Rd, Aurora
Mobile Phones
“Just happened to pop in to upgrade my phone on the same day of a massive nationwide outage because I have great timing like that. The crew here was already short staffed and there was an endless parade of people coming in to complain about the outage. They handled the situation so well and were so patient and good natured with everyone and still managed to make my upgrade process one of the quickest and easiest times I've had at a cell carrier. These folks were awesome and I highly recommend this location!”
“I went in to see about a repair for a broken screen and Trevor and Logan took good care of me and actually I ended up getting a new phone for probably less than it would have cost me to repair the screen.”
“See Sam she is amazing she helped me and my family get up grade and new line with no problems she was so patient and helpful to the fullest will be back to see her with any of our future needs ! Thanks girlie”
“Rachel was super helpful. She was always patient even when we had an issue that lasted two days! We are very thankful for her assistance with getting our new phones!”
“Dom is one of the most knowledgeable managers in the business and his customer engagement is a delight My daughter and I had some complicated account needs following my husbands death and we both tried other ATT AGENTS to straighten things out. Dom went straight to the right departments and completed our changes straight away. This is the kind of worker everyone is trying to hire. If I were ATT I d start moving him up the ladder and do everything you can to keep him.”
“Went to Best Buy before going to this ATT store. The associates were clueless about cell phone services. The ATT store provided fast and knowledgeable service. Jeremy knows his stuff!”
“Don't pay attention to open and close times. I would call first to see if they are open. Went there today 2/25 and they were not open. The Web site says they are open on Sundays from 12 to 5 . This is not the first time this has happened to me. There customer service is great. But they need to be a real business and open when they say they are suppose to be open.”
“Picked up a router in Macedonia around 5Pm Friday, my bad for not getting the dudes name but great service, just had to plug it in when home, employee did everything as I sat there. Nice to see employees that know their job. Thanks, Lee”
“Handsome Mike did a awesome job he helped get my phone back working he’s very professional I would recommend everyone come to this boost mobile by Sam silks on 222 ❤️???”
“I came in the last hour they were open. Guy fixed my phone in 10 mins. While working on other phones. Fair price,great work,and great customer service. My phone was falling apart and he still managed to put a screen on it”
“Raj was absolutely amazing! My husband and I came in close to closing time, and rather than try to rush us out so she could leave, she was extremely helpful. We switched his number from another carrier, added his line to mine, added a tablet, and got a great deal on our cases and a Bluetooth speaker. When we left, it felt like we had spent time with a friend. I can't remember the last time I had a customer service experience that was as personal as the one we received ?”
“These people are amazing; so friendly, knowledgeable and supportive of their customers. We highly recommend them to anyone in need of assistance with purchasing and troubleshooting!”
10AM - 8PM
34190 Aurora Rd, Solon
Mobile Phones
“After visiting multiple ATT stores in and around Mayfield area and none were able to resolve my issue, I visited this Solon, OH store for the first time to convert my Prepaid acc to postpaid. Kevin - The store person quickly tried and identified how it can be done. Kevin seemed technically sound and connected with backend tech-support, explaining the issue and getting it fixed. Though it was bit of a lengthy process, but Kevin patiently did it with ease. Good to see such technical people providing very good customer service.”
“Sam the store manager was amazing and helped me so much! He was extremely friendly and welcomed me into the store with a warm welcome. He helped me find a new phone for my boyfriend and made the switch quick, easy and simple. I’ve been to many other AT&T stores and I feel that this was the best costumer service I have had ever.”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights
Mobile Phones
“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“I went to T mobile store last night. Dave fixed my cell phone issue efficiently. He was extremely professional as well as great manner. I am glad to be his costumer. His boss lady also was very helpful to other customer. Thank you.”
10AM - 8PM
6465 SOM Ctr Rd, Solon
Mobile Phones
“I absolutely had the best experience and we’re very timely. Timothy helped me the day before even though they were about to close, he left detailed information about me opening up a new account. Will and Xavier were super professional and kind. No additional services and no pressured sales. I go into other carriers and cell phone stores and feel like it’s a used car sale. Best experience!!!”
“I had a great experience with the Team at the Mayfield location. They worked together to solve my issues and did not stop until it was solved. Everyone is kind and wonderful. Great customer service ❤️”
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“This store is top notch for service. The young lady who took care of me (sorry for not remembering her name) was awesome. I had a Samsung S10e and was in need of an upgrade. Went with the Samsung galaxy s23 ultra and glad I finally did it. The pen will be very helpful filling out forms in pdf format that I had a hard time with the previous phone.If you're in need of anything from a new phone to chargers and more, I highly recommend this store.”