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“I had visited a Verizon store to talk with someone about upgrading my plan and possibly saving a few bucks each month while at the same time adding a phone to my plan for my son. I ended up at the Macedonia location.
I'm not very tech savvy and trying to decipher the Verizon bill is next to impossible for myself as well as trying to understand plan differences and which would be the best way to go without losing key plan advantages and also what Verizon could offer.
I sat down and talked with a salesperson by the name of Darrian and he couldn't have been more patient and more helpful in helping me to understand how he could help upgrade my plan and yet save money while getting a better improved plan.. He was very easy to talk with and was very patient with all the questions I myself as well as my son had. The entire staff at that store seemed to be very friendly and they all seem to have a good work team environment. Thank you so much Darrian for all your help.”
“What a place ! If you're into tech, this place is definitely worth the drive. It had a wow factor ! We had them build our sons computer. They were extremely fast and knowledgeable.”
“Very knowledgeable and friendly staff.. I used them on two separate occasions. One for a nintendo switch, the other for a ps5 controller. Quick turn around, definitely my go to electronic repair shop.”
“Devon the Assistant Manager, and Tyler are OUTSTANDING. I came in for a storage issue that has been bothering me (for month's) and both of these guys solved it for me in an hour and were more than happy to help. I cannot express in word's how much these 2 helped me with my phone, and did so professionally, respectfully, and with positive attitudes. To the district manager, both of these guy's deserve recognition AND promotion's. I Will DEFINITELY be coming back because of them and their positivity. ???”
“I'm from Mobile. We visited Zak's while in Ohio seeing family. I wish we had a Zak's here. It is large, clean, they had some great deals and a variety of products.”
“THE absolute most responsive and dependable audio/visual company I have ever used. I would highly recommend them for their knowledge, installation, customer service and follow up. Highly trustworthy.”
“Rec'd my freezer today promptly. Joseph was friendly, courteous and very hard working. Kudos to Eagle rental!
Vito is always helpful, knowledgable and pleasant to speak with. I will always choose Eagle for my needs.”
“Great customer service and excellent experience from Monica! Went in for T-Mobile Tuesday free offer and walked out with the car charging solution for my new IPhone 15 ProMax. She was kind, knowledgeable and took the time to audit my account to ensure I was receiving the best possible service from wireless to Hone Internet. Atmosphere in store was Amazing. Customers were being put first and walking out with a solution to their needs! Great place to visit for EVERYTHING T-Mobile! Thanks again Monica!”
“BEST EVER! I HIGHLY RECCOMEND THIS STORE! MOST HELPFUL AND BEST EXPERIENCE!! BRANDON IS THE BEST! HE HAS BEEN MORE HELPFUL THAN 60+ CUSTOMER SERVICE! THANK YOU AGAIN! GIVE THAT MAN A RAISE! ???”
“Awesome! I ordered a google assistant smart clock my Lenovo I was wondering when it was going to ship called them up. Right away they picked up the phone and helped me awesome I would definitely buy from them again”
“I went in feeling a little stressed with my phone situation and Raj made me feel better right away ? Raj was very professional and knowledgeable and helpful and I surly needed that compared to the last location last week. Thank you Raj I really appreciate you ❤️ I am a happy camper now ?
Sincerely,
Mary Solomon”
11AM - 6PM
6465 SOM Ctr Rd, Solon
Electronics
“The gentleman at the desk knew exactly how to solve the problem I was having requesting a new number for my new phone. My new phone number was still ringing under the old number. He was very knowledgeable and took the time to explain the process and gave me a new number that matched with the new phone. He deserves a raise T- mobile?”
“Purchased a new computer from this location ended up needing to stop in for some assistance, and I was greeted by the geek squad representative, who goes by the name, The Governor. He was super pleasant to work with, got the store manager involved and resolve my issues along with Sherrie immediately. It was unfortunate that I had to come into the store, but a pleasure once I arrived, I would strongly suggest using this location extremely great customer service.”
“I called this location today to find a sweatshirt I looked everywhere for. I was literally dying to have it! Chesiree answered the phone in a very joyful way as asked how she could help me. I described the sweatshirt to her and she put me on hold and searched high and low for it. She came back and told me she found it as if she won the lotto! She was so kind and so helpful!! I am so thankful for her and her kindness. When I got to the store to pick it up, she was so excited to give it to me!! At this point I just wanted to hug her! I love you, Chesiree! You have made my weekend!!! Your store is so lucky to have you!!!”
11AM - 7PM
470 E Aurora Rd, Macedonia
Electronics
“I bought a phone on Saturday and changed carriers from AT&T to Verizon. I was having issues with receiving text messages and emails. I called Verizon and they said the set up was incomplete and they needed the AT&T transfer PIN. I went to the AT&T store, and was on hold and on the phone with AT&T for over 40 minutes. Finally, they said they couldn't help me. UGH! SO.... I went to Best Buy, where I bought the phone, and was really angry by that time. Michael was awesome. He calmed me down from actually wanting to be THAT woman, and he was so patient. He called both Verizon and AT&T, and between all 3 of them, my phone is up and running again. I really appreciated Michael's kindness and calm attitude. He's definitely an asset to this location. Thank you.”
“Easy as can be. Walked in talked to Brett, asked for help on converting my phone from another carrier. Took 10 minutes. I would recommend Brett and this location. Stay away from retail locations.”
“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“I typically only go to Costco for a few things I love.Coffee~Kirtland k cups, the seasonal pumpkin pie, cheesecake, Pho, roasted chicken, turkey pot pie.Today the cheesecake looked odd. Like it wasn't finished. Also almost everyone had an earth quake crack on top. Please don't ruin this beautiful, tasty bargain. It's one reason I got a membership. It has always been a crowd pleaser.Also the burgers in meat department no longer taste as good. I don't buy them anymore for that reason.Giving up letting us use Discover after mid November 2023 is also a big disappointment.Ok I'm done.”
“Love shopping at Target! Excellent prices, especially when using their credit card, clean store with a wide variety of items. They always have what I need at a competitive price.”
10AM - 5PM
6440 SOM Ctr Rd, Solon
Electronics
“Had a great experience today at the store, with Darrius he was very helpful. In my time of need for a quick solution, he was personable, and easy to work with. If you need anything at the store come look for Darrius.”
“Took my legally blind dad in to ask some questions about his devices. We had the sweetest Genius Bar man help us that didn’t really know about all of the accessibility features, but he did everything he possibly could to help, and gave us info on how to learn more from experts. I wish I got his name but I didn’t, but this was easily one of the hardest working, sympathetic and most problem solving customer service people I have ever metBRAVOCouldn’t have asked for moreThank you”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
“I went to T mobile store last night. Dave fixed my cell phone issue efficiently. He was extremely professional as well as great manner. I am glad to be his costumer. His boss lady also was very helpful to other customer. Thank you.”
“Probably one of the best Target stores in the Cleveland area, store is so huge and has two floors! Staff has always been very kind to me when I come here and the store is always very clean.”
“This is the most cozy target I’ve ever been to it’a small but has everything I need. It’s like a city targets but I literally can’t get over how cozy it felt lmao ?”
Open 24 hours
8775 Darrow Rd, Twinsburg
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“Top-notch in every sense. Not only do they carry the best quality equipment , they offer fabulous service and a high level of expertise and experience. The technician Brian was exceptional. He gave us a variety of options and really understood the technicalities of our job. We are thrilled with what he was able to come up with regarding our sound system. Highly satisfied with Lowe’s and their team!”