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January 2024
The worst customer service I have received in my adult life. I will never go back to this store location. Filed formal complaint with Uhaul Corporate so employee behavior is at least documented. Zero star rating for customer service.
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November 2023
Sad to see so many bad reviews. Myself, I've only had decent service and always with a pleasant attitude. I'm in weekly and I realize that they are short staffed but I think they do an excellent job considering.
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September 2023
Was overcharged an extra 30 miles I didn't drive. It is not 95 miles from this location to Cuyahoga Falls and back, It's maybe 65-70 miles tops. Will not return to this location again. Should have taken a picture so I have some sorta proof. I guess that is lesson I learned
