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“Helped me get a new phone number on the quick fast. Cheaper than Verizon, and you don't have to pay mobile hot spot. You know that thing you've always been able to do for free? Verizon is charging customers 10 bucks a month for the privilege of doing what you have always been able to do, and if you don't pay the cut off you ability to do that.”
“I just had the most amazing experience with Lexi and Heather transferring our family plan from another cellular provider. It help that we had done our homework before the visit. Our wait to see them was within 5 minutes of walking in the door. Lexi greeted with a warm smile! As my husband and I are not very tech savvy, the gals spent the time educating us ie, difference between the generations of iPods. If you are reading this review, I would definitely recommend this location for your cellular needs and 5-star customer service!”
“I had an outage (which was my fault) I sent a email at 11pm hoping I would get someone to respond the next day... Chris responded within minutes and asked if it was OK he came out that night together my internet back up! No joke 20 minutes later chris was here and by midnight had my internet back up and running! I have never had a personal experience like this before! Internet works amazing service is a 12 out of 10 and after 5years I willL never go anywhere else! Thanks Chris you have been amazing anyyime ineesed help over thelast 5 years!I nal”
“I had an issue with a dropped phone. Screen shattered. I had an old phone and went to T-Mobile to see if the SIM card could be placed in a phone that was not T-Mobile.
Ashley Hill...Mobile Expert ..said no problem.
I watched her work her magic...Thank you, Ashley.”
“*Update* June 2024 it seemed like there were more employees than devices...fortunately for me that meant that I was in and out (picking up an online order) in less than 5 minutes.
Big store, lots of phones and gadgets but also busy. We wandered around for 20 minutes and (unlike other Verizon stores) no one ever spoke to us. They definitely have a good selection though.”
“Just went to spectrum kicking and screaming! Thinking I was going to check in and WAIT FOR HOURS ON END!! BUT!!!! That wasn’t the case! I couldn’t have been more wrong!! I maybe was in there for two minutes before my name was called, a young man named Ethan waited on me, he had a great attitude and had me all wrapped up and taken care of in no time!!! So I would like to praise Ethan on his job well done! We need more young men like Ethan working in customer service jobs!!!??”
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“I found myself in a challenging situation and was experiencing significant anxiety due to the loss of business clients while using T-Mobile's services. Fortunately, Dave and Josh intervened and successfully resolved the issue, alleviating my concerns. The level of service provided by these individuals was truly remarkable, and I am confident in the reliability and strength of Verizon's network. Additionally, I took advantage of the opportunity to purchase their home internet service, which proved to be remarkably user-friendly. The extensive knowledge and expertise demonstrated by Dave and Josh were instrumental in ensuring that I left the Verizon store with a comprehensive solution that exceeded my expectations. I express my sincere gratitude to Verizon, Dave, and Josh for their exceptional assistance and support.”