10AM - 7PM
8263 Chippewa Rd, Brecksville“Daniel and Brandon did an excellent job helping me find a new phone and answering every question that I had politely and thoroughly. Those guys deserve credit they're great at what they do”
“The North Royalton Verizon store is the best store in town. It's way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. That's why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Our family has had several upgrades, plan changes, number migrations, broken phones and trade ins, in the past 2 months -- Ruthann (& the whole staff) have been GREAT!! Made everything SO easy!!!!”
“I love this metro pcs especially frank he was very nice to me and my four year old son the place is clean and spacious he got me in and out so quick and he was so patient with all my questions and showing me how everything works thank you so much”
11AM - 7PM
7404 Broadview Rd, Parma“Rodney and Jordan were extremely helpful. It had been a while since I had purchased a new phone, and they were very helpful during every aspect. I would recommend this location and both of these associates.”
“Expo wireless literally made my day, I’m so happy. Benny was very excellent great customer service and was very knowledgeable. They fixed the front and back screen of my phone within 2-3 hours. Other locations told me 2-3 days. Thank you for every PLEASE COME SEE THESE GUYS THEY’RE THE BEST ?”
“Abe and Ali are awesome! Like seriously! This particular store is ALWAYS CLEAN, smells good and I am greeted so nicely EVERYTIME!! They treat you like family and gives great conversation! I felt as if I was talking to my brothers! You definitely need to give them a visit if you're in the market for new phone service or a phone. They got you! You will NOT regret it!”
“Manny is a rockstar. He was able to address several waiting customers at a time.The calls I had to make to company, on the other hand were very inconclusive, After several hours and a number of password resets and verification codes failed, I was ready to take my business to another provider.I went into the store, and Manny had everything working perfectly within minutes !”
10AM - 7PM
3553 Steelyard Dr, Cleveland“Super fast service!!! Jacob and Tyler totally hooked me up fast and dished all the deets I needed to get my new phone! Fastest service I’ve ever had at a Verizon.”
“About 3 weeks ago, the owner of the store, fixed my phone. My phone was not working on the screen. I could not type anything on the middle of the screen. The owner was really nice, explained what was going on with my phone and easily helped me get my photos and videos transferred to my new phone. I was really satisfied with the honesty, information, and quick fix. Price was VERY reasonable. I surely would recommend this place!”
10AM - 8PM
6901 Rockside Rd, Independence“I had a wonderful experience with both Toya and Tyler. When I first entered the store Toya approached with promptness, courtesy and professionalism. She initiated my transaction and then Tyler took over. The transition was smooth and not disruptive at all. Tyler was patient and professional. He walked me through all the promotions and options available and patiently helped me process all of the information. I enjoyed his customers service.”
10AM - 8PM
4806 State Rd, Cleveland“The owner is a very hard working guy. He’s always there I walk in. He helped replace my camera and had excellent customer service. He gave me a big discount bc it took longer than he thought it should have. I’d recommend everyone I know Togo there for phone repair.”
“Michael is a great store staff. I appreciate his effective listening and problem-solving skills. My WiFi device has connection problems, and Michael understood my needs, responding with clear explanations and extended assistance. I am grateful that I met this excellent AT&T employee.”
11AM - 7PM
9741 Vista Way, Garfield Heights“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
10:30AM - 7PM
3569 Fulton Rd, Cleveland“Dropped the phone off for a battery swap, guy said 30 min wait, so I ran across the road for a quick bite to eat and made it back before 30 min. The phone phone was ready under 30 min and the battery cost was reasonable at $40. I don't know about the rest of the service offered, but the guy was cool and took care of me for what I needed. I have them a 4 only because there's always room for improvement, otherwise they were a 5 star”
“Great customer service although the man was very busy and the only one in the store he made sure the customers were taken care of he also acknowledged everyone who walked into the store.”
“Rachel was super helpful. She was always patient even when we had an issue that lasted two days! We are very thankful for her assistance with getting our new phones!”
10AM - 8PM
4071 Lee Rd #170, Cleveland“Joe P... And Ms Watts went above and beyond to help me with an extremely difficult situation with my phone service.. The team worked diligently worked to fix a problem created by another store I will FOREVER come to this location for my t Mobile needs”
11AM - 7PM
1860 Snow Rd, Parma“I tried going to the Aaron's store close to my house on Lorain Rd. in Cleveland since I moved out of Parma Hts. Big mistake. The Aaron's in Parma was the best place to go and I have been their customer for many years. I'll drive the distance to come back to an amazing store with wonderful customer service and delivery.”
10AM - 8:30PM
15830 Broadway Ave, Maple Heights“Absolutely love this place great customer service good deals no scams and always got good stuff got me and my son new iPhones and it was quick everything brand new in box love this place”
“Iove going to this place. Great service I usually do my business with Sonny and he hooks a Sista up. Thank you Sonny it's a pleasure doing business with you.”
“Customer service went above and beyond to get me home internet I explained the situation and not only did he get me a deal, I didn't have to worry about paying a hefty price! I will be recommending to my friends about this place!”
10AM - 7PM
4096 Lee Rd, Cleveland“I have been in the telephony business for about 45 years I'm ccie certified invoice video crypto and a bunch of other stuff Sam has been in the business about 13 years I've been watching him serve customers for the past hour and a half without any challenges whatsoever he takes each individual's and make sure he meets their needs Sam is truly a great employee for this organization that other should emulate if you ever need a new contract you definitely definitely want to go to this Metro if you're anywhere near the Harvard Lee Plaza. Go Browns!”
“Went to Best Buy before going to this ATT store. The associates were clueless about cell phone services. The ATT store provided fast and knowledgeable service. Jeremy knows his stuff!”
9AM - 7PM
5500 Pearl Rd, Parma“The gentleman who helped us had us in and out of the store quickly and definitely helped us out. Since my original MetroPcs in Brunswick closed a few years ago Ive had to go to several other locations. This particular Parma location has been the best all around each time. He advised her to get a Samsung and she loves it! Great price and phone all around.”
“Picked up a router in Macedonia around 5Pm Friday, my bad for not getting the dudes name but great service, just had to plug it in when home, employee did everything as I sat there. Nice to see employees that know their job. Thanks, Lee”
“I dealt with a sweet young lady named Ava she’s a beautiful lil thing and extremely helpful Ive been to at least a dozen stores tmobile stores in the last year or so and none have offered me the S tier customer service I got dealing with Ava she was able to get me a watch for free and made my bill cheaper. Also did I mean took she’s easy on the eyes?”
“Raj was absolutely amazing! My husband and I came in close to closing time, and rather than try to rush us out so she could leave, she was extremely helpful. We switched his number from another carrier, added his line to mine, added a tablet, and got a great deal on our cases and a Bluetooth speaker. When we left, it felt like we had spent time with a friend. I can't remember the last time I had a customer service experience that was as personal as the one we received ?”
“This is the second time I've dealt with Daniel, and both times were very nice, efficient, and resolved my issue. Was patient with me and willing to help. Very happy with my experience here.”