“I called on the hope of seeing if someone could look at my car and help me temporarily get by. To my surprise, I meant such great people had me in and out. I even said sorry for not having more time. I would recommend if you have any service needed when it comes to body repair you contact them, they re great!!!!!”
“Let me start by saying that Gerber is amazing best customer service hands down! My sons did some damage to his Challenger and they not only fixed the damage to his bumper but also replaced a headlight that was out free of charge just because they appreciated our business. Patty and Shawn in particular exemplify what customer service should and can look like, a 5 star rating is not enough to show just how happy I am with everything from how the expedited the fix to how they communicated with me daily. I cannot emphasize enough if you are in need of repairs, this is the place to chose. Thank you again to everyone at Gerber on Blue Ash!”
“Immaculately clean parking lot. Looks new but this was my first time at this location. As I walked in I was immediately greeted by Ryan when he saw me. I asked where I can find fix-a-flat. Ryan came from around the counter and walked towards the isle. He picked up a bottle and walked back towards the counter. I appreciated the customer service but a piece of feedback I would offer is to show the customer the product you as the knowledgeable associate would chose and allow the customer to assess whether or not they want to purchase that particular brand. Ryan was nice and gave me some tips to follow when using this product and his customer service cut down my time of being in the store or wondering off looking at things I don’t need. I really would recommend this location. It’s a smaller location but as I mentioned very clean with good customer service. Thanks for your help Ryan!”