“My 2023 Kia Sportage PHEV vehicle was struck in a parking lot, so Nationwide had a company tow my car here for repairs.
Because I have the matte finish, the process was particularly complicated. Additionally, the accident required an alignment and repair/replacements of the front bumper & grille, fender, wheels, front suspension, front door, and diagnostics.
What I appreciated most was Chuck and/or Lorie communicated every step of this repair with texts and calls on repair updates. I think most of us understand that things feel off when we're not in our own vehicles and these folks helped minimze that for me.
The repairs came out wonderfully and I was happy to put smiling faces to names. Chuck walked me out to my vehicle though they were close to closing and had a nice conversation with me. Thank you Chuck, Lorie, and the entire team!”
“Great place. People on phone are friendly & technician that came out was great too!
Gave me the full price over phone & added $50 coupon. Other popular company would not give me a day or time to replace unless I gave them my email & phone number. Other company also added a $39.95 recycling glass fee & would not give me the online discount I found. Will definitely use again!”