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“I had visited a Verizon store to talk with someone about upgrading my plan and possibly saving a few bucks each month while at the same time adding a phone to my plan for my son. I ended up at the Macedonia location.
I'm not very tech savvy and trying to decipher the Verizon bill is next to impossible for myself as well as trying to understand plan differences and which would be the best way to go without losing key plan advantages and also what Verizon could offer.
I sat down and talked with a salesperson by the name of Darrian and he couldn't have been more patient and more helpful in helping me to understand how he could help upgrade my plan and yet save money while getting a better improved plan.. He was very easy to talk with and was very patient with all the questions I myself as well as my son had. The entire staff at that store seemed to be very friendly and they all seem to have a good work team environment. Thank you so much Darrian for all your help.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Their salesman was very helpful, but I'm trying to learn how their system works but I was quoted one price but bill said something else and I had to call and get it right other than that I'm happy with the service”
“Wow!! Jeff Beam and the team are incredible! They fixed our broken Marantz 2250B receiver and totally rebuilt 2 AR3 speakers from the 1960’s. The sound is perfection!!! Quick turnaround and fair price! Great job guys! ??????”
“Roger, the owner, initiated my purchase process and was very prompt with the estimates. Chris was available every time I came to the showroom and answered all the questions I had during the process. Kevin installed a new headunit and backup camera on my car and he was very clean and meticulous. I am so happy I chose to work with Summit Sound and Security and they will probably be doing more work on my car! Thanks for the wonderful experience!”
“What a place ! If you're into tech, this place is definitely worth the drive. It had a wow factor ! We had them build our sons computer. They were extremely fast and knowledgeable.”
“Very knowledgeable and friendly staff.. I used them on two separate occasions. One for a nintendo switch, the other for a ps5 controller. Quick turn around, definitely my go to electronic repair shop.”
“Devon the Assistant Manager, and Tyler are OUTSTANDING. I came in for a storage issue that has been bothering me (for month's) and both of these guys solved it for me in an hour and were more than happy to help. I cannot express in word's how much these 2 helped me with my phone, and did so professionally, respectfully, and with positive attitudes. To the district manager, both of these guy's deserve recognition AND promotion's. I Will DEFINITELY be coming back because of them and their positivity. ???”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
8:30AM - 5PM
14250 Industrial Ave S # 102, Cleveland
Electronics
“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
“terribel srvice! i entered the store explectin to sell mhy clams but they stgore didnt accep! really guys? cmaon i need to sell em and youree the last store i co9uld selll to! ever in the worlod i have never met you giuys and im ashaped. dang it im out of time i ghuees. too late for me, save yiyrself from the wbvlefey.”
“Our company is new to CompSource and they went out of their way to find a component that they didn't sell to ensure that they could offer this to us! Excellent customer service and communication! Highly recommend!”
“Rec'd my freezer today promptly. Joseph was friendly, courteous and very hard working. Kudos to Eagle rental!
Vito is always helpful, knowledgable and pleasant to speak with. I will always choose Eagle for my needs.”
“THE absolute most responsive and dependable audio/visual company I have ever used. I would highly recommend them for their knowledge, installation, customer service and follow up. Highly trustworthy.”
“Lissia M.at the T-Mobile in Twinsburgh is beyond Incredible and well versed in her job! Within moments of arriving she assisted me with my account and I’m beyond grateful for her! She had the patience to explain every aspect of my account! Thank you Lissia ? You rock in a beyond 5 stars ⭐️⭐️⭐️⭐️?? kinda way?”
“We were randomly in need of a special cable to connect a monitor to our robot controller. Sam LaPinza made our day, saving us at least an hour of driving! Think of them for nanny cams, CCTV/security monitoring etc. Thanks, Sam”
“Great customer service and excellent experience from Monica! Went in for T-Mobile Tuesday free offer and walked out with the car charging solution for my new IPhone 15 ProMax. She was kind, knowledgeable and took the time to audit my account to ensure I was receiving the best possible service from wireless to Hone Internet. Atmosphere in store was Amazing. Customers were being put first and walking out with a solution to their needs! Great place to visit for EVERYTHING T-Mobile! Thanks again Monica!”
“I went in feeling a little stressed with my phone situation and Raj made me feel better right away ? Raj was very professional and knowledgeable and helpful and I surly needed that compared to the last location last week. Thank you Raj I really appreciate you ❤️ I am a happy camper now ?
Sincerely,
Mary Solomon”
“Awesome! I ordered a google assistant smart clock my Lenovo I was wondering when it was going to ship called them up. Right away they picked up the phone and helped me awesome I would definitely buy from them again”
“Kia was excellent with helping me with my phone issue. She was very professional and knowledgeable. She answered all my questions and educated me on some functions.”
“This is a MetroPCS cellphone store that has been there for some years . Many times the service was not as good as expected . At this recent visit there seemed to be new owners/employees and service was better .”
“Total Voice Technologies and Chris Kikel are extremely supportive, knowledgeable, and went out of the way to make sure I was able to access Dragon Medical One without losing my mind! Prompt service, immediate customer support, and friendly demeanor made it a shame I only needed his help once with install. Highly recommend to anyone interested.”
“I got my daughter a phone and got me a new phone a week later and a free tablet Sam had the up to date phones I was looking for and put me on the best plan. Go check him out. Great service”
“BEST EVER! I HIGHLY RECCOMEND THIS STORE! MOST HELPFUL AND BEST EXPERIENCE!! BRANDON IS THE BEST! HE HAS BEEN MORE HELPFUL THAN 60+ CUSTOMER SERVICE! THANK YOU AGAIN! GIVE THAT MAN A RAISE! ???”
“On the 17th I took a neighbor to the location on 110th n Superior.First, how much do u value your employee?Mercedes has been there for a while n times have changed! If u value her, at least have a buzzer to let people in and plexi glass for some added protection!She was of great help to two 75 year olds and was able to assist with our questions and problem!!????. Kudos to her! Knowledgeable n helpful!! Respectfully, NM Beard”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights
Electronics
“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“Daniel and Brandon did an excellent job helping me find a new phone and answering every question that I had politely and thoroughly. Those guys deserve credit they're great at what they do”
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“I'm from Mobile. We visited Zak's while in Ohio seeing family. I wish we had a Zak's here. It is large, clean, they had some great deals and a variety of products.”