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“Conrad's in Avon Lake has always treated me well. They even provide cheaper solutions to fix the issue without compromising the integrity of the systems and/or parts”
“I am a regular customer who receives courteous and professional service from the staff (Ricky) et al everytime I pull into the bay. So if you haven't had the pleasure of being serviced by Costa Oil, I highly recommend you and you do so.Thank you RickyBelinda”
“The service and techs were great 5 stars. I paid $113 or more for a full synthetic oil change and it’s simply out of my budget. I’m cheap and I can get it for less elsewhere. Won’t be back but it’s not their fault at all.
Water was cold ??
Oil change was quick
Customer service was prompt professional and welcoming
Check out was simple easy and quick as well. Would recommend”
“They did an amazing job ! I don’t think I ever heard and felt my car ride so smooth in the 2.5 years I’ve had it ?. Service was fast and friendly . Definitely will be back . Thank you again Alex !”
9AM - 5PM
25551 Center Ridge Rd, Westlake
Oil Change
“These guys are amazing, I was in and out fast, and I like that a lot. I'm a new customer and their service is on point. No complaints from me, I'll definitely be back and would highly recommend them to everyone. Thanks Costa! 5 stars from me.”
“By far the absolute BEST group of men I’ve ever had help me before. They didn’t pressure me into the most expensive oil change. The manager Jay educated me on each oil change and what was the best for my vehicle. Jason got the job done quickly. They made me feel very welcomed. Held a great convo while I waited. And also went above and beyond and helped me change a light in my car. Jay is a true gem. Best establishment I’ve been to in a very long time!”
“A trustworthy company with fair and competitive pricing. One of the nice aspects of Conrad's are their NEO convenient neighborhood locations.
Our technician did a video estimate explaining what he was looking at prior to repairs which we received via text message. Being shown what they're seeing definitely helps with the decision-making process.
They're easy to work with in terms of appointment times and the staff is friendly and professional.
When I asked for a receipt to be emailed, the response and documentation came back in about 2 minutes. I feel as if they really care about having good customer relationships.”
“You're not going to find a more honest and professional auto service. Jeff and his staff are top notch in getting the job done while keeping a cost conscious solution for their patrons.”
8AM - 5PM
1824 Nagel Rd, Avon
Oil Change
“Fast service without getting out of the car. Elijah, Scot, and David did a great job. The price of an oil change has gotten quite expensive, but what isn't these days?”
“The people here are always SO friendly and helpful. I've never had someone try to up-sell me on purchases. They're super honest and kind, even if you are just stopping in to get air in your tires. I would never go anywhere else”
“I came in right at closing and they still preformed my oil change! They were also super nice and didn’t miss any steps and topped everything off. Highly recommend. I tried going to take five and they wanted to charge me double.”
“You guys are great. Took care of replacing my tires and explained the issue with my current tires. Thanks so much. I will bring my car back in the future for maintenance and repair needs.”
“My favorite place to get a quick oil change. These places usually get a bad wrap but I have had multiple experiences at this shop where they found damage/potential problems with my vehicle before starting the oil change. Years ago they fixed a stripped thread for me, no charge, prolonging the life of the vehicle. I have been coming back ever sinceServices: Air & cabin filter replacement”
8AM - 5PM
1325 Dover Center Rd, Westlake
Oil Change
“I’m a new customer at Conrad’s I took my car for the third time this year and I have read some bad reviews but I wanted to try the service and judge for my self instead of reading couple of bad reviews… and I must say they gave me great service and didn’t make me wait forever took my car in fixed it and I was on my way… I dealt with Bryan he is a good guy kept me updated and gave me an estimate and made the process easier… I will definitely be going back there in the future.”
“I had an oil change at this Conrads, drove my car about maybe 50 or 60 miles or less I heard a clanking sound and then all of a sudden my oil light pops on then my car starts ticking thank God I live right across the street from Conrad. I took it right in, my car had an oil trail… and then to top it off they insult my intelligence by telling me the oil would only leak out if I’m turning my steering wheel to the far left… What kind of crazy talk is that… Whoever did my oil change the week before at this? Conrads didn’t put the oil filter on correctly and it fell off, causing my car to lose all of its oil… Thank God I didn’t drive it far enough to do any damage to my engine… Or it would’ve caused Conrads!!!!! Polite people, though, but whoever did my oil change is completely incompetent… I heard one other person tell me the same thing pretty much happened to him as well at the same Conrads.
UPDATE: The manager, James contacted me and we made an appointment for a complementary oil change tire rotation, he also replaced the air filter and even the cabin air filter, which was very very filthy. He went above and beyond my expectations that’s for sure… Thank you, James. I will be returning to Conrads and recommending you all to friends and family.”
“Conrad's was great! I thought the alignment was off on my car, only to realize that I had driven over a nail which poked a hole in my tire. I called this morning and Conrad's was able to get my car in and fixed my tire in a few hours. The staff was super friendly and efficient. I will definitely go back.”
“my car alignment was terrible to the point where it was shaking and I had the wrong sizes tires on my car and they were imbalanced. just took my car there today and they fixed it perfectly. confidently back on the highway and I couldn’t get on the highway before. mechanics are legit & trustworthy.”
“Got my oil changed here, the guys were very professional and friendly. They did a great job. Will be going back for the next oil change. Recommend this placeService: Oil change”
8AM - 4PM
24400 Center Ridge Rd, Westlake
Oil Change
“I forgot to reschedule the oil change for my 2018 Ford Escape. I was so thankful to be able to go into Quick Lane and have it done that morning without an appointment! The gentleman working there was very friendly and accommodating. After it was finished he gave me a coupon and charged me a very reasonable price. If I had to complain about one thing it would be that after they put my car through the courtesy car wash it was still a little dusty in the back! Small price to pay for the great service that I received and the reasonable price I was charged. I'll definitely be back!”
“The mechanics and staff here are top notch. You can always except good, quick service and results on your car. I've been to them for almost every issue with my car.”
“Excellent service had a tire blow out on the I480 in cleavland conrads were close we stopped and they replaced the tire and had us back on the road in one hour staff were very pleasant and helpful defiantly recommend them ?”
“We came there for a replacement for a tire but unfortunately the Auto tech’s weren’t able to do so because our car is AWD. But we’re still able to get an oil change for our vehicle! BIG SHOUT out to Danny ( Avon Ohio ) one of the Auto Tech guys with providing some information to us he was friendly and he was honest just all around and cool guy! Thanks Danny we need more people like you in the world ✌️”
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“this was my first time going to a Take 5 and my service was quickly, friendly, and informative. They explained the current state of my oil, air filters, etc. and explained what they were doing and had recommendations. I didn’t get everyone’s names, but Justin and the whole team were very personable and professional. I’ll be going back for my next oil change!”