Brian was very thorough in his explanation of their recommended maintenance on my vehicle. He took time to explain the reasoning for recommendations, and made sure all questions were answered.
October 2023
It would be best to go to the Avon location rather than this location. Work is usually, not always, decent but the customer service isn't. One in particular is John and he always has an attitude and is never of any real help. Been going here for years but either going to Avon or another servicer completely.
October 2023
Oil Change is almost $100 once they tack on their “shop fees”. And super shady with the upsells of filters, flushes, etc regardless of whether or not you actually need them. Definitely go to the dealer over these cons as you will get better service and fair pricing.
1969—It was the year of Neil Armstrong and Woodstock. It was also the year that Joan and Ed Conrad founded a family business with one store and eight employees. Over the past decades, Conrad's has expanded to 38 Northeast Ohio locations and ranks within the 35 largest tire dealerships in the country.
Maintaining our 40+ year heritage of customer service is our passion at Conrad's; it's something that only a family business can provide. We constantly strive to offer the highest quality products, the best trained technical staff, and an operational format that emphasizes the things important to you: competitiveness, convenience, respect, and fairness.