“I recently visited a T-Mobile store, and I have to say, it was hands down the best customer service experience I've ever had at any T-Mobile location! From the moment I walked in, the staff greeted me with warm smiles and genuine enthusiasm. They took the time to listen to my needs and answered all my questions without making me feel rushed.
What really stood out was their willingness to go above and beyond. They helped me find the perfect plan that suited my usage and even offered tips on how to maximize my phone's features. I felt like they truly cared about helping me rather than just making a sale.
The store was clean and well-organized, which made browsing a breeze. Plus, they were super knowledgeable about the latest devices and promotions. I left feeling confident in my choices and appreciated the follow-up call a few days later to ensure everything was working smoothly.
If you're in the market for a new phone or plan, I highly recommend visiting this T-Mobile location. You won’t be disappointed! Kudos to the team for making my experience so enjoyable!”
“Woe they are aways so helpful and kind and curious when I stop in even just for questions or finding the best deal for my phone service
I live on a budget”
“20/10! DJ was so helpful and kind to me. He helped solved my problems fast and without headache. The whole team was very awesome. Welcoming, smiling faces! Thank you!!”
“So, though I did not have a great experience with customer service on the phone, when we went to the store to drop off the cable boxes, we had a great experience.
There was not a line, so we were immediately attended to. Our customer service rep was amazing, quickly addressing our issue (getting a better priced plan) and getting taking in the cable boxes.
My only complaint is there isn't a store closer to Youngstown, but the rep informed us they had too many thefts and run ins with riff raff, so they had to close the Youngstown store.”
“Tay and the manager there helped me out so much. They were so kind and understanding to my situation and both worked hard to try to figure out why my phone was acting up. And in the end they solved my problem and saved me so much trouble and stress. I cannot thank them enough for being such kind humans as well as professional and knowledgeable at their job.”
“Short and sweet.The employees were fantastic, informative, kind, and outgoing, and it felt like I had been going there for years. And I'm almost a new customer.How about that for customer service!I've heard nothing but wonderful things about armstrong and their service.If there employees are anything like, they're 1,000 MBPS speed I've heard about.Well, I'm all set.Stay the same Boardman Armstrong...I'm looking forward to OUR NEW SERVICE.”
“This place is always changing towards the better. I see people moving positions left and right with great potential to move forward. Very fast paced and the work can be challenging, but it makes the shift go by fast and different each day. I've also met some great people working here and I enjoy working with them. A great place to start and grow in the IT field.”
“Went to this location because another store had called here to try and find me a compatible SIM card when mine suddenly stopped working and their store didn't have any in stock. I recognized David when I walked in because he is the same person I spoke to on multiple other occasions at various locations when I was unsure about switching and had countless questions. He was always very patient, knowledgeable, and extremely helpful. On this visit, David spent a lengthy amount of time on the phone with customer service determined to get my phone working again, even when customer service became extremly difficult (more than once). David held his composure and remained calm. His customer service skills and professionalism went above and beyond, exceeding my expectations. Even though, he was unable to resolve my SIM card issue, it wasn't for lack of trying. A day later, I received a new SIM card by mail and my phone is back working. Leaving At&t was the best decision I could have made, I am extremely pleased with the service I have received from Boost so far.”
“Initially had trouble getting in touch with this company but have since talked to them. They are very friendly and I am looking forward to when they can provide internet service to my house.”
7AM - 11:30PM
5740 Patriot Blvd, Youngstown
Internet Service Providers
“Decent place to work with a flexible (within reason) schedule. Telemarketing isn't for everyone. It can be repetitive, but they do what they can to make it fun.”
“The people at this store are knowledgeable and very friendly. While they do try to sell you products, which is a matter of course because these positions are commission based, they do not pressure you into buying things you do not need.”
“Very Helpfull Location With Skill And Knowledge. Dan And Sam manage schedule and sucessfully help me every time with no issues, Im Very appreciative for their Professionalism and acuracy with the I Phones they help me manage 10+ devices with no issues even internationally.”