“Professionalism, expertise, accuracy, respect! That was my experience with Austintown's Verizon TCC Office! Liz was so helpful in this transaction! She made me feel comfortable and was able to answer all of my questions with ease! She is an excellent representative of your company's high standards!As Liz was explaining my options and how to use my phone and tablet, it occurred to me that other "seniors" would benefit from learning about using their phones more effectively if hands-on classes were offered. It might take away the "fear factor" while being great PR for Verizon!Thanks, again, for employees like Liz & for continuing to offer fine products and incentives!”
“??✌? Hats off!! Very impressed how Retail Associate Manager Brock Estell helped me with issue of unwanted chargers resolved. Must say he deserves a promotion ? great experience.”
“Verizon is my phone phone provider and they are awesome they are so there are so well kept with up-to-date technology especially when you need customer service you they give you an option either robot or real life customers service”
9AM - 7PM
5700 Youngstown Warren Rd #101, Niles8AM - 7PM
6000 Mahoning Ave Suite 238, Youngstown
“Had to go in to make some cable tv changes, even though they were busy, staff was as cheerful & helpful as possible. Especially the young lady that worked with me, I'm not 100%, but think her name was Brittany, she was the team leader though. Thank you for the help”