Firestone Complete Auto Care, located at 600 Chapel Hill Mall in Akron, OH, has been serving the community since 1926. This auto care center offers a wide range of services, including tire sales, oil changes, brake inspections, and engine repairs. Customers appreciate the professionalism and friendliness of the staff, who are attentive to their needs and provide clear communication throughout the service process. While some customers experienced delays, such as waiting for service despite having an appointment, most reviews highlight the efficient and quick turnaround for repairs. For example, one customer praised the team for their speedy assistance after a tire blowout, ensuring they could make it to their wedding on time. Others noted the thoroughness of the technicians who quickly diagnosed issues and informed customers of repair costs before proceeding. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable auto care services, making it a recommended choice for residents in Akron looking to keep their vehicles in top condition. With an expert team ready to assist, customers can expect quality service tailored to their vehicle needs.
I like the lifetime wheel alignment. it pays for itself after a few alignments. Plus it's usually a decent oil change special which helps with your budget.
December 2024
I had a 7am appointment. The technician didn't take my car back to be serviced until 7:30. I was the only customer there, so it wasn't as though they were busy. Completely unacceptable. Besides that, everything else went fine with the oil change and tire rotation.
June 2024
Blew out my tire on my way to my wedding, Emily and Anthony at the front desk got me in and out super quick so I didn’t miss anything. 10/10 experience. Great team.
