Best Buy offers helpful and excellent service, with extremely nice and helpful staff who greet customers and assist with transactions, returns, and finding specific products. However, multiple reviews strongly warn that Best Buy will scam you regarding their credit card, stating it offers 5% off with no fee, but then charging a $59 annual fee. While service is praised, some inventory, like specific high-capacity unlocked phones, may not be on hand, though orders can be placed at no extra cost.
Very helpful and excellent service. I was trying to pay for service on my daughter computer in Fargo. We were able to complete the transaction with their help.
July 2024
Needed to get a new phone (Samsung S8+). Power button stopped functioning and the memory is too small. Time for an upgrade. Only down fall, didn't have the 256 or 512GB unlocked phone on hand. We ordered it? no extra cost got the cobolt blue color too.
June 2024
The service members were super professional and answered all my questions and helped me with New cellular purchase
