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December 2023
If I call the bank I want to talk to someone not get disconnected nor go through automated service.
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August 2019
Terrible experience. Manager refused to released funds from a cashier's check for a week after it was verified cleared from the issuing credit union (I had to call and verify). Wouldn't release until threatened with a call to corporate. What a joke. Glad we never have to do business with them again.
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March 2019
I'm stewing over a bad experience at US Bank - Dickinson. Ashley, the branch manager, turned us away from opening a secondary checking account simply because one employee was heading to lunch and the other employee would be left alone to manage a lobby full of zero customers.
