Verizon, the renowned telecommunications company, offers a wide range of services to meet the needs of its customers. With a convenient store located in Winston Salem, Verizon provides the latest mobile devices, 5G home internet, and business solutions. For added convenience, customers can schedule in-store appointments or place orders online, with options for free 2-day shipping, express lockers, and same-day delivery where available. The Verizon experience is further enhanced by the exceptional customer service provided by their retail specialists. Customers have praised the friendly, helpful, and competent assistance of representatives like Shamarr, who went above and beyond to ensure a smooth and enjoyable upgrade process. Shamarr's willingness to help customers save money and set up their accounts has been highly commended. Similarly, Adam and Carlos have been recognized for their expertise and problem-solving skills. Adam's assistance in securing a new phone after a theft was greatly appreciated, while Carlos's knowledge and ability to quickly resolve issues have made him a trusted resource for Verizon customers. Overall, Verizon's commitment to providing exceptional service and meeting the diverse needs of its customers has earned it a strong reputation in the local community.
Great service, extensive product line, many types of products and services for communication, good parking, very professional staff. Better get an appointment, or the wait can be very long.
December 2025
The manager, Aaron, and sales guy, Andy, were both very helpful and accommodating today. Very easy to talk to, solved my problems and got me on my way promptly. Thank you!
October 2025
I had to wait for over an hour even though it wasn’t busy, and unfortunately received incorrect information. Disappointing experience overall.
