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July 2024 by MElle Lee
They do not answer phones despite the fact that I'm a good, long-time customer at that branch and badly needed help. We saw there were bankers inside who were free, but no one bothered to answer the phone.
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May 2024 by Jeff Weise
My wife went to this branch with the intent of getting $100 worth of 1's and 5's to use at a craft fair we were attending. She was told that they didn't have any cash with no explanation. This is a bank! How the hell does a bank not have $100 in cash? I'm completely in awe. I may decide to close the 5 accounts I currently have with this bank. Ridiculous.
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May 2024 by Tiffany D
Brittany Jones was a great pleasure to deal with today! We had to make changes to a business account and she made it a pleasant and seamless process!
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January 2024 by Ian Lewis
Every time I visit this branch I vow to drop WF and go elsewhere. Absolutely useless! Other WF branches perform much better than this one. Close it and move on.
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December 2023 by Jenica Benjamin
The branch is full of employees but only one teller. Nobody acts like they want to help you. Very slow service.
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November 2023 by Jenica Scott
The branch is full of employees but only one teller. Nobody acts like they want to help you. Very slow service.
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September 2023 by Ashley Walling
Terrible service
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July 2023 by Penelope R
The rude lady (dark hair) at the counter needs a serious attitude check
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May 2023 by Michael Downs
No bathroom for “valued customers”.
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December 2022 by Mike Skrutowski
Picked up phone and answered all my questions and always welcoming when I need something in the branch.
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June 2022 by mallory kaufman
This branch was amazing! Went in with a concern and talked with a personal banker! I think his name was Andy? Sorry bad with names! Katie also helped! To the 2 of you, thank you for all of your help
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October 2021 by julie n.
zero stars. worst location i've ever been to in my life. just simply drive the extra for better service they suck
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September 2021 by Mark B
Worst service I have ever seen. Most UNINFORMED branch I have ever seen. Assistant manager Jarrad (btw, rudest man I encounter in a long time), does not know basic deposit procedures. He had to be educated by me calling HQ and HQ contacting the branch about simple deposit procedures. What a rookie! This branch doesnt follow procedures set by Wells. They create their own terms.This is the ONLY BRANCH in NC, if not in the entire country, that doesnt take counter business cash deposits. So if you have a business and you want your employee to deposit money to your account because you have no time for that personally - THEY WILL DECLINE A DEPOSIT!!!! For months we send employees to make cash deposits at different branches all over NC without a problem, and this location DENIED us a business cash deposit!!! How do you deny a business deposit?
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September 2021 by Justin M.
Terrible service and management.
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May 2021 by Julia Howey
Giving two stars due too slow...slow...drive-thru. Waited at least 15mins in line and at teller. Then too top it off teller was rude. Had too wait additional time for her to help customers inside bank. They need more tellers and customer service training. Very surprise normally love Wells Fargo!!
