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“Natalie really goes out of her way to welcome clients. She recognized me by my voice ( we only talked once ) and the final steps of my car purchase seamlessly effortless.
She emphasized that their employees are all cross trained to do any task their clients need them to do. Please check out pinnacle.”
“I had several transactions on my last two visits to the branch. Both times Jeffrey N. provided excellent customer service. He is very friendly with great business and customer service skills and knows how to get things done.”
“I am surprised to see all the negative reviews. My experience with First Citizens has been wonderful. I brought my business to them after my Wells Fargo business accounts were compromised. My experience with them has been absolutely wonderful. They have additional services in place that helps you to protect your money/accounts that are top-notch.”
9AM - 5PM
7107 Waverly Walk Ave, Charlotte
Banks
“Giorgia is AMAZING!!! Seriously, I've had the privilege to work with her on several occasions over the last year. I've banked with a couple different banks and have NEVER had the support and guidance from any other bank associate. I really can't say enough good things about this gem!!”
“United Community Bank is absolutely awesome. Leslie, Alyssa, and Rene are incredible to work with. They are so kind, intentional, and full of knowledge. I will recommend this bank to anyone looking for a fantastic banking experience.”
“There is no way I would ever change banks. No over draft fees, the staff is friendly and they make you feel like family. They truly want to help you and make things easier on you, especially if you’re having a tough time financially. Best bank I’ve ever dealt with.”
9AM - 5PM
5231 Piper Station Dr #100, Charlotte
Banks
“What a great experience it has been moving all monies and credit card transactions from BB&T to this bank. A forty year relationship broken. I have found the transition to Uwharrie Bank with the guidance of Karen Hodge to be fast, friendly and dedicated to client appreciations. Superb service and responsive communication.”
“There is so much to say on this but if I could give 10 stars I would. The Chase employee, Shay, should receive a standing ovation on how well she professionally handled some emergency services my small business needed. Additionally, Genesiss, who provided such detailed support in advocating for her client is impressive. Bottom line, this is the bank and location to go to whenever and wherever you need services.”
“Marcus Burns is a great manager. Our company still gets personal service from him. He follows through with our request in a timely manner and that is so much appreciated these days with the banking industry. The tellers also give us great service.”
8:30AM - 5:30PM
11225 Golf Links Dr N, Charlotte
Banks
“What originally started as the worst banking experience I’ve had turned into the best at this SECU location because of Adam Z. Shapiro. I had been trying to get a check deposited from Chase Bank but was originally told at the first SECU they wanted to hold it for 10 days but referred me to directly take it to Chase to cash since it was their account and check then bring the cash back to deposit it with SECU. So I did. After an hour in traffic due to a bad wreck (hope everyone was ok) the closest Chase was closed due to power outage from the accident. Found the second closest Chase that was 25 min away. Chase Bank wouldn’t cash the check because I didn’t have an account with them. Not only did they NOT offer for me to open one with them but even after letting them know I had already been given the run around at another location and had driven to a second location that’s power was out they let me sit there for 35 minutes just to tell me they wouldn’t cash a check that THEIR bank backed. It was 4:48 and I found the closest SECU and drove there to see if anyone would be willing to help me. I bank with SECU. I walked straight up to Adam and man am I glad I got him after all this mess. He was so nice and professional and genuinely wanted to help. He took care of me and had me back out the door in probably about 5 or less. Wish I would have gotten with him first after spending too much time out of my day over this. I recommend SECU and their services, but especially this location and Adam. Turned my day right around for sure. Adam if your supervisor sees this, they should treat you to lunch. ; ) You’re great and I hope you feel valued because you are a definitely an asset!”
“Ricco Myrie is wonderful and he deserves a raise!!!!! Ricco went above and beyond for me when I had a debit card issue. My debit card just gave me so much trouble. Thank you Ricco for providing excellent customer service to me when I needed your help. I hope you get EVERYTHING YOU DESERVE!!!!! Much success!!!!! ❤️❤️❤️❤️”
“Customer service is always outstanding. Been with them for almost 2 years and both my cars financed with them. Best rates % on the market working with everyone no matter your credit score.”
“These guys were awesome. Banks always take time, which should be expected. They made my wait comfortable and helped with everything I needed to get done. One of my best banking experiences ever.”
“Good evening how are you doing I would like to say Fairview has been awesome wonderful honors loyalty nice kind wonderful I'm glad to be a part of the this Bank my 15 years there man I had no complaints on nothing it's been all wonderful I appreciate the love and support of kindness and everything when you walk in there so it's been everybody been wonderful your staff everybody been wonderful each branch I have went to if I've been wonderful thank you I just want to share the survey for all the places I have been they thank you again and looking forward to being with you all the more and more thank you I appreciate it and have a great day”
“This branch is about serving customers! Saving customer's valuable time! Always very polite! Friendly staff. Whether you are there to do simple deposit/withdrawl transaction, open new account, or any kind of financial advice, you will leave the place happy and satisfactory! I love this branch and recommend Wells Fargo to others! A+”
9AM - 5PM
9808 Rea Rd, Charlotte
Banks
“I am a small business owner and I have the best Small Business Banker! Her name is Janet and I would suggest all of my colleagues to her! She gives monthly updates and calls to check in and make sure I don’t have any questions or concerns. DONT GO TO ANYONE ELSE USE JANET SHES THE BEST!”
10AM - 4PM
5935 Weddington Rd, Wesley Chapel
Banks
“Super friendly staff and they were so helpful in helping get things set up. They were a bit short staffed, but all had great personalities and were so welcoming despite that.”
“One of my favorite fifth third locations. The staff is very helpful and knowledgeable. Christine went above and beyond, helping me with my banking needs. Would definitely recommend this location!”
“Bankers and tellers are so friendly. Slower at lunch times so if possible try to make an appointment. Usually someone at the door to welcome to get you to the right place.”
“In 30+ of business, I have never had a banker follow up with me as a potential client. Mr. Mills deserves this recognition. He was very friendly and personable. A thorough discussion and enjoyable conversation. Well Done!”
9AM - 5PM
9815 Rea Rd A, Charlotte
Banks
“The 1 star reviews over a year old are not reflective of the entirely new staff present. Jordan and Peter are amazing additions who go out of their way to help their clients. Great branch.”
“Every time we go to the Indian land location, we always end up seeing Annie Luna she is very thorough to her clients, particularly us She knows her job well she explained where everything is located on the app so now I know where my balances are located we are very happy to have a very knowledgeable worker to work with we appreciate Annie Luna Work ethic that she does for us. The Bondarev Family once again, we were at the bank again we were with Annie Luna She helped us out to void our check Because the check did not arrive to the correct person and she Waved the fee to cancel our check Really appreciate her assistance once again a five star Rating we are very happy to work with her best of luck to her with everything”
10AM - 4PM
5935 Weddington Rd, Wesley Chapel
Banks
“Super friendly staff and they were so helpful in helping get things set up. They were a bit short staffed, but all had great personalities and were so welcoming despite that.”
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“2024 Update: They are now well staffed most of the time and the service has been good my last few visits. The most recent stop the teller even found me a deal on a service I needed when she could have just charged me a fee and I wouldn't have known any better!
2021: So, as an ATM it's ok. Lobby is always understaffed and slow.”