9AM - 7PM
901 NC-16, Taylorsville“Absolutely AMAZING customer service. Brian and Cheryl went out of their way to help me. I was so at a loss trying to finish a project that was so sentimental and needless to say I knew little to NOTHING about how to do what I desperately wanted done. This project was a “made me cry” kind of thing and I wanted it to be right as hopefully it would last a lifetime. Not only did Brian take OVER AN HOUR helping me, Cheryl consoling me (and took care of other customers so he could stay devoted to my time consuming task). I have made many revisions before but nothing can describe the honest, devoted, knowledgeable service I received. I have never had better care… ever, ever.”
6AM - 11PM
901 NC-16, Taylorsville“Better today than yesterday. It has a much more pleasant vibe in the store from the customers to the workers. I have walked up on workers speaking to one another and I swear I have never heard a better group of people at work speaking in a happy joyful way that it almost was if they truly enjoyed being there not as a paycheck but I felt as if they choose to be part of this work environment not lead by money by for a much bigger purpose acting together to see a country rise our from the gutters and it was put in their hands and they were all smiles and I and I even felt as if that crowd was in that store, in that moment for the sole purpose as so to bring a little part of happiness to me and show me a way that the world I had known up until these few moments I had never felt I belonged and treated like a mistake on humanity I was in the place and time with all others and having the audacity to walk beside them and speak. So long being hurt and avoiding having others see me and smile almost made me cry
At the same time left me aware that I wAs so in a different space then I was born in.”
“I have been shopping here for years off and on but now it is my go-to Walmart due to a recent residency relocation. I am on the fence with this store's customer service, I have accepted that it truly depends on the day, ie., the crew on that day's schedule. I go here when I need to do my bulk shopping or if it's not available online for delivery to my home. I, personally, prefer to order & get home delivery for my bulk items like paper towels, toilet paper, laundry and dish detergent. However, this store does have a better meat selection than other locations. Warning: I do not recommend this store for pick up of an online order. The pick up area is in the very back of the store at the restrooms and you will have to wait for the assigned staff member to arrive to assist you then wait on them to locate your order. It is not like other Walmart's where the pick up area is in the front of the store with a dedicated staff person that simply unlocks one of the orange bins your order has been placed in. Taylorsville's Walmart simply has not grasped that pick up orders are centered upon the concept of convenience where a customer walks in and immediately walks out with no waiting or exchange of money. The staff literally act as if you haven't paid for the item yet and trail you to the front of the store. Inexplicable!”