Metro by T-Mobile at 1054 Crossroads Dr is known for its friendly and helpful staff. Customers appreciate the store’s good service and knowledgeable employees, especially Whitney, who is praised for her upbeat personality, willingness to help, and expertise with phones and plans. The staff go beyond just selling phones; they answer questions and make customers feel like family. The store offers unbeatable prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Many reviews highlight the excellent customer service, especially Whitney’s, and the staff’s ability to assist with phone choices and understanding plans. Overall, the store provides a welcoming environment with staff that genuinely cares and delivers top-tier service, making customers highly satisfied.
6/15/24 This store is under new management and Whitney is amazing! I learned alot about my phone. I am not phone savvy, but she showed what to do and helped me tremendously. This is my store! I was in the store on 6/14/24.
April 2024
Good place with good employees with good attitudes always willing to help and answer questions with whatever you may have
April 2024
Metro is the best service wise & Whitney at the store on Crossroads Dr. is amazing! She answered all my questions about all of the phones & I am happy with her recommended choice! Thank you Whitney & Butterfly Moneybags for your customer service, I am highly satisfied.
