Big Lots in Rocky Mount offers a wide range of affordable products, including furniture, mattresses, home goods, seasonal decor, and more. Customers often find great deals, such as a beautiful living room set on sale during Black Friday. The store is generally clean and well-maintained, especially when preparing for big sales events like Thanksgiving week. Staff members are helpful and friendly, with some customers noting that employees are on the floor assisting shoppers. However, not all employees speak, and there can be occasional rudeness, as experienced by some customers during interactions over price checks. Shoppers have found a variety of interesting items, such as coconut oil for skin at good prices, Moroccan olives with no chemicals, extra virgin olive oil, ketchup, and BBQ sauce with monk fruit as a sweetener. The store's location is convenient at the intersection of North Wesleyan Blvd and the 64 Bypass. On the downside, some customers have experienced issues with cleanliness, particularly in the restrooms, which may smell bad and seem unclean. Additionally, a fan blowing dust at the front register caused coughing and discomfort for one shopper, which impacted their shopping experience. Despite these minor concerns, many customers are satisfied and plan to return for the good deals and helpful staff.