Walgreens on Glenwood Avenue in Raleigh is a convenient location where customers can refill prescriptions, shop for health and beauty products, print photos, and more. The staff at this store are generally friendly and helpful, with many customers praising their personalized service. Yvonne in the pharmacy is especially appreciated for her patience and dedication, often going above and beyond to resolve issues like insurance problems. Customers frequently mention her as a great asset to the store. However, some reviews highlight inconsistent service in the pharmacy. One customer experienced a long wait and felt ignored by a pharmacy tech who was busy multitasking and did not acknowledge them promptly. Although another friendly tech assisted afterward, the overall experience left some customers disappointed, especially when the pharmacist seemed to do little to help during their wait. Despite this, the store's other staff members and managers are regarded as helpful and polite. Many customers enjoy shopping here due to the store’s stock availability and close proximity to their homes. Overall, Walgreens on Glenwood Ave is seen as a friendly, helpful store with excellent customer service, especially from dedicated staff like Yvonne.
Not experienced to deal with customers on their customized requirements
October 2024
A very awful store with poor customer service. I was there to drop off a FedEx package, the clerk do not know what to do - they called a seasoned worker and finally scanned the label for acceptance. Then, they tossed the packages to the back of the counter, with assistance of some kicking, of course. This is unacceptable... read full comment
June 2024
I usually go to CVS but as of late they don’t have a lot of stuff. My ex used to rave about Walgreens so I went there and the pharmacists were so very helpful and nice. This may be my new go to. Thank you ladies a lot.
