Shout out to Jacob! He helped over a year ago, and I remembered how kind and thoughtful he was - such a rare level of customer service. I recently visited the store, and immediately recognized him because of my last experience. Once again, he went above and beyond to help me resolve my issue. He's a true treasure!
May 2024
Be Be was awesome today! She definitely deserves a raise. What an awesome customer service representative for Verizon! Thank you Be Be!!!!!
May 2024
Jacob Dexter was a charming, informative and time conscious employee who made my experience at Verizon on Mercantile in Raleigh painless! Hope he sticks around!
Visit our store at Raleigh for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
