10AM - 7PM
3004 Wake Forest Rd #102, Raleigh“Manuel was extremely patient and helpful with me. He went far and beyond customer service. He fixed my phone. He was very kind and I will come to him to help me with my phone and only him.”
“I want to thank Brandon for helping me out in my visit. He was very professional and provided excellent service by going above and beyond. Brandon was on the phone with customer support and they were giving him a hard time because he was trying to make sure I was getting the best deal possible by double checking, triple checking. At the end he was able to get me the best possible deal. Thank you Brandon!”
9:30AM - 8PM
3141 Capital Blvd Ste 105, Raleigh“Leslie did a wonderful job setting me up on a new Cricket family plan. She answered every question and talked with the other carrier to switch over service immediately.”
9AM - 6PM
6601 Hillsborough St #101, Raleigh“This store team was extremely helpful. I needed accessories for my phone and I was shown all the options I had to choose from and given an amazing buy 2 get 1 free promotion. Everyone was so nice and helpful. I will be back for future products and services!”
“Very pleased with my help and he was very polite and helpful. Took care of my phone problems and answers. I was in panic because my phone locked up and couldn’t get back into it. This is a great store. I have used them before. Very Happy”
9:30AM - 8PM
1619 Cross Link Rd Ste 103, Raleigh“Staff was extremely helpful. Purchased a phone for my dad. She set everything up and it was reading to use immediately. She also help me find right size screen cover for my phone. She even put it on for me.”
11AM - 7PM
1008 N Raleigh Blvd UNIT 105, Raleigh“Mrs.Nicole, was a great help to me I've been struggling trying to use my backup for my old phone to retrieve pictures of my two deceased kids. I got tired of taking two phones around with me.Trying to download it. She spent almost two hours with me it meant a whole lot. I haven't gotten my passwords I had the wrong email I know it was frustrating to her but she kept a smile on her face anyway. We need more people like.I love her vibe with her Gospel music and her pretty hair. She really made my day I want to thank her ??”
9:30AM - 8PM
1721 New Hope Church Rd Ste 110, Raleigh“The tall chunky guy with the glasses was very informative and knew what he was talking about and his coworkers were very lovely and helpful ! Definitely recommend!”
“Te-Van the manager was very nice patient with my 81 year old mother . He took the time to explain the android and its functions , he was very personable . Great experience. I would love to visit that store again ! Wish it was in my area . Kudos to the store ! And management !!”
10AM - 8PM
3695 New Bern Ave, Raleigh“Came in to check the status of my account, met a representative name Christina. She broke down all the cost of my plan, what i should do if i plan on switching to another one & what I need to do if I wanted to upgrade. She was concise, kind & informative. I feel like an appreciated customer & thankful I walked into that location. Thanks Christina & the T - Mobil fam!”
“We came in to switch my service from another carrier to be put on my husband's plan with AT&T. We received a very friendly greeting as soon as we walked in the door and were asked how we could be helped. We didn't even have to wait 5 minutes before Raquel was helping us make the changes. I hope this type of service continues. Thank you very much.”
“The young man “Angelo” who repairs there, in addition to being intelligent and repairing my iPhone, speaks super fluent English and Spanish, I congratulate him on his excellent work!”
“On Saturday morning, I dropped my phone, and it "died." Ugh! I bought a new one but couldn't activate it, due to two-factor authentication. A code was being sent to my old phone, but that phone was broken, and I couldn't get the code. By Saturday night, my frustration level was high, so I put out a request for help on Yelp, not expecting an answer for at least a day or two. Techfix responded that night! I drove there Monday morning, and he easily switched the SIM cards at no cost. No screen repair needed! Two other places offered to repair the screen for $100. Techfix's integrity and professionalism are top notch, and I now have a "tech place," if I ever need one again!”
“Christian was friendly, professional, and knowledgeable. He was very patient with myself and others who came in with limited tech knowledge and others with some language difficulties. I was impressed with this young man and his performance at work. He was by himself and needed some help when the customers started backing up. He did a fine job despite that, making sure that everyone was attended to.”
“Long time client..never had a better monthly vendor.Came in today Feb 9th and had to reinstall a sim card. My friend Omar helped me and got me up and going asap!”
“Elizabeth she helped me very well. I got everything I need done. She helped me download everything and send back a item very professional recommend her anywhere. Location beside the restaurant, Mexican kitchen”
“The manager who works there (currently one employee,) was helpful and entertaining during my trade in despite coming in at the end of a long day. Very informative, strongly recommend”
“Customer service is great Regina each visit and she is working, always help me out with my account needs , phone, payments, etc. I recommend metro PCS on south Saunders st. Raleigh”
“Made the jump from Verizon to T-Mobile. Go see Beckie the sales rep. She switched everything easily and took the time to explain everything to us. She was very knowledgeable and friendly. We were able to keep our iPhone 14 Pro Maxs also and get the discounts associated with the programs also. Ask for her and she will help you out getting you the proper discounts associated with what they have going on.”
“I'm not here to knock the store. Boost service is subpar to just about every real carrier I've tried. On a whole, I'd never recommend boost to anyone with alternate options. Now with that out of the way, this store was fantastic. The guy was laid back and helpful. Had what I wanted in stock and no issues switching over. Throwing that screen protector in for free woulda landed you that 5th star.”
“Great people. Had case I needed for Samsung Galaxy s7edge that best and others didn't have...best buy was horrible experience and got no service. No one helped me or asked me for help but pro wireless asked me immediately and was so fast and great cost...”
“Abraham did a FABULOUS job after many months and hours with phone support trying to get Visual Voicemail working on my new iPhone.He knew the systems and how to get the phone tech to sort it out. He was patient and thorough and I appreciate his help. Well worth the 30+ mile drive.”
“I came to Raleigh a year ago and fell on hard times. I came here to sell one phone and get one that was cheaper. They did everything they could to help me and I had a good, working phone. Huge selection and now that I’m back on my feet, I plan on returning to buy a newer iPhone. Certainly I’ll always be a customer!”
10AM - 9PM
4325 Glenwood Ave, Raleigh“Great service!! Highly recommended.Had my phone screen repaired in no time, and much cheaper then any place else I checked in, definitely coming back for any thing I’ll need. Thank you!!!”
“Absolutely wonderful Muhammad was fantastic if I can give him 20 Stars I will, if you need help buying or updating your phone. Go see for yourself, you will leave the store happy and not feeling you had been taken advantage of, THANK YOU MUHAMMAD!”
“Jaylon was super helpful, attentive, respectful and patient! Definitely recommend coming here! Phone was in stock and process was very smooth. Give that man a raise!!!”
“Seth is amazing he truly knows how to give a great experience without him we would not have got phones. Very personable , great customer service and definitely will be returning”
“Have trusted my I phone to them for years to repair the screen of my IPhone. I was in and out in ten minutes and $10 for the new protective screen. Just learned that they also do data recovery from hard drives…highly recommend.”