Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: The Spectrum Store provides services for Internet, Mobile, and Cable TV, including shopping for new products, upgrading services, and handling equipment and billing. Reviews highlight that many employees are knowledgeable, patient, courteous, professional, and helpful. Specific interactions note representatives who were smooth communicators, applied themselves diligently, remained collected under pressure, and worked very hard to fix account problems. Customers report receiving excellent service with smooth communication for mobile and TV troubleshooting, phone setup, and selecting service plans, which are reasons for remaining faithful customers. However, a common criticism mentions that the store can be very slow, with long wait times due to insufficient staff, leading to customer frustration. The business has acknowledged this feedback. Overall, the store is recognized for its professional and helpful staff, though improvements in wait times are requested.

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1. Raleigh, North Carolina