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“The employees at this store are always so incredibly helpful. This is a one stop shop for all shipping as well as TSA. Hannah was extremely helpful this morning and I so appreciated the assistance or I would have had to return home to print a label. Thank you Hannah!”
“The Avent Ferry store in Raleigh was a welcome oasis after the busy parking lot. Brandon gave me a warm welcome, was very friendly, thoughtful, and he did a great job taking care of my (many) returns.”
“My wife was having difficutly figuiring out where to ship a costly item insured. UPS required drop off an facility but many locations closed. The UPS store staff helpful and knowledgeable about the UPS process. She really appreciated their help.”
“Alayna helped me GREATLY!! I truly appreciate her kindness, efficiency, her knowledge concerning my questions. She took out time to help me step by step. I kudos to ALAYNA!!! Thank youuu!!?”
“⭐⭐⭐⭐⭐
Our company specializes in the sale of used aesthetic capital equipment and we work with Craters and Freighters on a national level.
I was inclined to take a moment and praise this particular Craters & Freighters of Raleigh as they went above and beyond to take care of our job. From start to finish, their team was professional, efficient, and extremely careful with my items. They handled the crating of delicate equipment with precision, ensuring everything was well-protected. (See photos for yourself) Communication was clear throughout the entire process, and their attention to detail gave our team total peace of mind. I would highly recommend Craters & Freighters for anyone in need of expert packing and shipping services! Ask for James Y. or Ashley B.!”
“I want to thank Kim from the UPS Store at 324 S Wilmington St, Raleigh, NC 27601, for her candid personality and excellent customer service. She was very knowledgeable and extremely polite. Thank you so much, Kim — you are truly appreciated.”
“When compared to the other shipping options, the UPS store does it best. The staff is friendly and helpful and knowledgeable and is very professional and still personable, too. Tom has assisted me on several occasions and is consistently awesome!”
“I was visiting friends in NC and needed to ship some packages back home to CT. I am so glad I came across this place! The man who helped me, Jesse, was very helpful and patient with me as I tried to figure out how I wanted to send my packages back home. Also, this store has a kiosk where you can print out photos directly from your phone. I tried this, and the photos were great quality! I wish my USPS back home had a machine like this, it was super convenient!”
“I just submitted my passport through FedEx and I worked with the kindest woman! Her name is Brit and I have nothing but fabulous things to say about her customer service and positive attitude. 10/10 service”
“I wanted to highlight the amazing customer service I have received from two different employees on separate occasions - Carlos and Terrell. Every single time that I have come in to ship, they have been absolutely so friendly and so accommodating. They are so patient and just really wonderful guys and their team is so lucky to have them! Thank you both for such wonderful customer service!”
“I’ve never left a review but felt the need in hopes that it helps someone out in the future. I had an out of country trip coming up in 3 weeks and realized my passport had expired. I found online that custom postal helps with the passport expediting process. Kelly was extremely helpful and got me in touch with Paul who guided me through the process. Not to mention, this was a Sunday morning and both Kelly and Paul were willing to help. After filling out the proper paperwork and sending to Paul, my passport was in my mailbox that following Thursday. It may cost you a pretty penny but Kelly and Paul’s assistance was priceless since I’ll be able to join our family trip in a couple weeks.Hope this post helps someone who is as stressed out as I was.”
“OMG!!! Just left this shipping location and I am so happy I went. The young ladies there are so patient and helpful with your shipping needs. Listen I DON’T typically write reviews, this is my first one but I definitely wanted you all to know that my experience there was awesome! I am all about the experience when I go somewhere. I had a box that I was going to take to the post office but I stopped by there to compare which shipping method was more economical and they did great. Thanks ladies!!!”
“Had a large item to ship and the staff was very helpful in explaining all the options, how they were going to manage the packing and then how the shipping process would work. Felt very comfortable with the whole experience.”
10 AM - 2 PM
5540 Centerview Dr STE 200, Raleigh
Shipping Centers
“We just had a couch delivered by S and E logistics. (5 pieces), and they were the most polite and helpful crew! A great delivery experience! I would highly recommend!”
“Only docking a star because communication of the order being ready was non existent. Other than that, ordering online was easy and I feel the value was great for what we paid. Would definitely use Staples again for our cards.”
“Olivia at The UPS store was amazing! She went above and beyond the call of duty to make sure I had a great experience. Knowledgeable, friendly, professional and kind. Her outstanding service is the reason why this is my favorite UPS store. I will be coming back for all of my shipping needs.”
“Excellent, Friendly and Down to Earth Service from Sherry and Kendrick!!!
I am so glad this FedEx location at 1220 International Dr, Raleigh, NC at RDU AIRPORT is open till 8:30pm. Just get inside the door by 8:30 pm.”
“I have gone to this location many times to print up documents, make copies and to mail items out and they have given me the best service. Nate, Jacob and Lizzie have gone above and beyond by making sure I have everything I need. I am very pleased with there service.”
“We had an excellent experience with a purchase at Staples. Jason helped us find what we needed, carried it up (heavy) to the cash register and helped us pay for it. He even offered to carry it to the car but my husband took care of that part. TY Jason!”
“Made the right choice between UPS and FedEx… Walked into this FedEx office first thing in the morning, brought a jacket that had to be shipped, the staff person Lizzie was fantastic. She took the address, took payment, and packaged it for shipping. Such a good experience.”
“this is the closest ups store to my home, located within a pharmacy/coffee shop/store. every time i’ve stopped by, it’s a quick in and out to ship. i return amazon items here too, and they’re always very helpful and nice!”
“Parker was exceptional to deal with for printing and very professional. He made the process so easy. I will definitely be returning to this specific location for all of my printing needs!”
“Recently, I rushed into this store on a Saturday afternoon with an urgent printing need. My printer had run out of ink, and I was facing a tight deadline. Brian, a staff member, went above and beyond to assist me. Instead of simply allowing me to print the document out, he offered to print my document on the store's copier. This solution was not only faster than if I had printed it myself, but the quality was also excellent. I'm extremely grateful for Brian's exceptional service and highly recommend this location. Thank you again, Brian, for your outstanding help!”
“I had an exceptional experience with Steve! He was incredibly attentive and genuinely interested in helping me. He took the time to listen to my concerns and provided clear, thoughtful solutions. His professionalism and positive attitude made a significant difference in my experience. He even offered me book to read for my kids. I'm so great full for his help. It’s rare to find someone so dedicated to customer satisfaction. Thank you, Steve, for going above and beyond! I wish I can give 100 star just for Steve. ?”
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“I am so glad I came here. I had a return that was very large.
The team helped me find the perfect box & we’re so sweet.
Wonderful store/people. Thank you!”