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“The Avent Ferry store in Raleigh was a welcome oasis after the busy parking lot. Brandon gave me a warm welcome, was very friendly, thoughtful, and he did a great job taking care of my (many) returns.”
“The employees at this store are always so incredibly helpful. This is a one stop shop for all shipping as well as TSA. Hannah was extremely helpful this morning and I so appreciated the assistance or I would have had to return home to print a label. Thank you Hannah!”
“⭐⭐⭐⭐⭐
Our company specializes in the sale of used aesthetic capital equipment and we work with Craters and Freighters on a national level.
I was inclined to take a moment and praise this particular Craters & Freighters of Raleigh as they went above and beyond to take care of our job. From start to finish, their team was professional, efficient, and extremely careful with my items. They handled the crating of delicate equipment with precision, ensuring everything was well-protected. (See photos for yourself) Communication was clear throughout the entire process, and their attention to detail gave our team total peace of mind. I would highly recommend Craters & Freighters for anyone in need of expert packing and shipping services! Ask for James Y. or Ashley B.!”
“I was visiting friends in NC and needed to ship some packages back home to CT. I am so glad I came across this place! The man who helped me, Jesse, was very helpful and patient with me as I tried to figure out how I wanted to send my packages back home. Also, this store has a kiosk where you can print out photos directly from your phone. I tried this, and the photos were great quality! I wish my USPS back home had a machine like this, it was super convenient!”
“OMG!!! Just left this shipping location and I am so happy I went. The young ladies there are so patient and helpful with your shipping needs. Listen I DON’T typically write reviews, this is my first one but I definitely wanted you all to know that my experience there was awesome! I am all about the experience when I go somewhere. I had a box that I was going to take to the post office but I stopped by there to compare which shipping method was more economical and they did great. Thanks ladies!!!”
“I’ve never left a review but felt the need in hopes that it helps someone out in the future. I had an out of country trip coming up in 3 weeks and realized my passport had expired. I found online that custom postal helps with the passport expediting process. Kelly was extremely helpful and got me in touch with Paul who guided me through the process. Not to mention, this was a Sunday morning and both Kelly and Paul were willing to help. After filling out the proper paperwork and sending to Paul, my passport was in my mailbox that following Thursday. It may cost you a pretty penny but Kelly and Paul’s assistance was priceless since I’ll be able to join our family trip in a couple weeks.Hope this post helps someone who is as stressed out as I was.”
“Only docking a star because communication of the order being ready was non existent. Other than that, ordering online was easy and I feel the value was great for what we paid. Would definitely use Staples again for our cards.”
“I was tremendously shocked at the rating for this UPS store. I always go to this store for any return I may have, even though this location isn’t the closest UPS store to where I live. All the employees are so professional and courteous as well as knowledgeable concerning the services they offer.”
“Maria was amazing. She assisted with determining what size box I needed and provided suggestions of how to get all my items into one box. She was kind and friendly and had a smile on her face the whole time.”
“Corey and Caitlin did a fabulous job editing and printing two projects for us. These were small jobs but they were vested and interested in making sure we were happy with the final products. Great location with super friendly staff! We’ll be back for future projects for sure.”
“Jewel is a real gem! What a kind and lovely person, she made my brief experience in this location about a magical as dropping off a package could be! Will never go to another location if i can help it!”
“The best UPS staff! Above and beyond customer service.
I had issues with A trade-in phone being mailed to Verizon not tracking. Verizon was unable to give me the tracking number even though they made the label and the manager of this UPS went through every transaction around my drop off time to help me find it to make sure I got my trade-in value.”
“Excellent service at FedEx on Glenwood Ave. Terrel gave us such supreme customer service: focused, thorough, and very professional. It is our "go-to" FedEx store when we need anything involving sure-fire shipping.”
8AM - 6:30PM
6325 Falls of Neuse Rd Ste 35, Raleigh
Shipping Centers
“Recently, I rushed into this store on a Saturday afternoon with an urgent printing need. My printer had run out of ink, and I was facing a tight deadline. Brian, a staff member, went above and beyond to assist me. Instead of simply allowing me to print the document out, he offered to print my document on the store's copier. This solution was not only faster than if I had printed it myself, but the quality was also excellent. I'm extremely grateful for Brian's exceptional service and highly recommend this location. Thank you again, Brian, for your outstanding help!”
“I spent a lot of time in here this week and couldn’t help but admire the whole staff’s professionalism and expertise with all of their customers. Everyone is so kind and helpful, even to the most difficult customers. Specifically I’d like to shout out to Keosha for helping me troubleshoot my project and for her outstanding service. You rule. Thanks again!”
“this is the closest ups store to my home, located within a pharmacy/coffee shop/store. every time i’ve stopped by, it’s a quick in and out to ship. i return amazon items here too, and they’re always very helpful and nice!”
“I have gone to this location many times to print up documents, make copies and to mail items out and they have given me the best service. Nate, Jacob and Lizzie have gone above and beyond by making sure I have everything I need. I am very pleased with there service.”
“We went to the store to have some items enlarged & printed. Tammy is an absolute jewel. She couldn’t have been nicer or more helpful. Her customer service skills are top notch. I can’t recommend her enough. She is super knowledgeable about the printing services.”
8 AM - 5 PM
5540 Centerview Dr STE 200, Raleigh
Shipping Centers
“We just had a couch delivered by S and E logistics. (5 pieces), and they were the most polite and helpful crew! A great delivery experience! I would highly recommend!”
“Best place to beat the crowds or have a need for shipping something that is outside the bounds of the general fed ex drop offs.Anytime i have something international to ship i go here. Staff is well versed and my package never hangs up once it leaves”
“I had difficulty checking out with the sales associate for regular purchases, but I believe that can be easily remedied by some additional support or training from the store.
I WOULD HOWEVER like to give Mark out in Tech Support a humongous shoutout -- he is super knowledgeable about what he does, and seems like computers in general, and to things he didn't have an answer to at first, he took the time to look/research in to so that he could answer my questions when I went back to pick up my laptop.
Pretty great store, with a plethora of amazing deals and inventory selection, and a convenient location!”
“THE STAFF HERE IS THE BEST. I WAS HELPED BY MATTHEW AND HE WAS SUPER EFFICENT AND KIND. JAMES SEEMED LIKE A GRETA MANAGER AND KAI AND NICOLE SEEMED TO BE ABLE TO SPEED THROUGH THE LINES. THE OWNER HAS A GREAT STAFF!”
“To Whom It May Concern:My experience I had today at the Staples on Wake Forest Road was positive. But it didn't start that way. Let me explain. I walked into the store with my pal Kyle and yea. I had my "big cup" of lemonade with me. No lid. Big whoop. We are harmlessly walking through the aisles and all of a sudden a white male, 26 years old, 153 pounds, starts walking towards me, with what I thought was the obvious intention to take away my big cup. As he approached me down aisle 7, I implemented evasive maneuvers out the back side of the aisle, only to find that another male employee (white, age 24.5, 162 pounds, 36in wing span) was approaching me from my left. Now a victim of an L shaped ambush, canalized into the narrow area between aisles 6 and 7, I had no choice but to stand my ground against the approaching staff. Turns out - they had just been trying to catch up with us to see if we found everything we were looking for, and actually, we did. Kyle came there for some rolls of tape and he found them. Scotch. They're nice. We made our way to the front of the store and I was able to hang on to my big cup and tested out some of the mechanical keyboards and gaming chairs on the way too, all without spilling a single drop of my lemonade. All in all a nice trip and I will be back should Kyle need tape again and I happen to be tagging along.”
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“Great staff, professional , courteous, and friendly. Reliable and quick service. Sam , the owner goes out of his way for his customers. My number one place to go. They service everything!”