CVS is a reliable and well-stocked store that offers a wide range of products, from healthcare items to everyday essentials. Customers have consistently found the shelves to be well-stocked, allowing them to easily find what they need, often at great deals. The quality of the products has never been a concern, and many customers have expressed satisfaction with their purchases over the years. However, the customer service experience at CVS could use some improvement. While the staff is efficient in their roles, some customers have found them to be less approachable and friendly than they would like. A little more warmth and a friendly smile from the staff could go a long way in enhancing the overall store experience. Despite this, CVS has received praise for its online scheduling system and good reminders with time and location details, making it easy for customers to quickly and painlessly complete their transactions, such as getting vaccines. Additionally, the staff has been commended for going above and beyond to assist customers, with one employee, Amy, taking the time to help a customer with a type 1 diabetes issue, despite the customer not having insurance. Overall, CVS is a reliable and well-stocked store that meets the needs of its customers, but there is room for improvement in the customer service department to create a more welcoming and enjoyable shopping experience.
Larevia The cashier went over beyond trying to help me with My purchase. she did and was very patient. She called the manager Mike. That's the mighty man and he helped me with no issues. That's a great store to go to. All the employees are pretty much helpful and patient.
May 2024
Love this pharmacy! Convenient as a college student and as a local .. their customer service and wait times are superb.
February 2024
I went in this morning for a quick shop, and then realized I lost my ticket. The two women working were so helpful and kind. They were understanding, and helped me get my car out of the deck quickly. Thank you so much ladies!
