Caliber Collision is the nation’s leading collision repair provider, committed to excellence with a team of highly skilled certified technicians and state-of-the-art equipment. They handle everything from minor dents and fender repair to major collision damage, getting customers back on the road quickly and safely. Their comprehensive services are backed by a limited lifetime warranty. Reviews consistently highlight incredible, next-level customer service that makes the entire process unbelievably easy. Staff are described as kind, helpful, friendly, and generous, taking care of everything from A to Z. They expertly guide customers with insurance claims, rental cars, and repairs, often completing work very quickly—sometimes within a day and a half. The quality of repair is frequently praised, with customers unable to find the original damage. Many note the team makes them feel welcomed, cared for, and worry-free, often going above and beyond. The experience is so positive that customers state there is no question who they would choose for any future repair needs.
Great experience from the receptionist (Tammy} to my Service Advisor {Chris Lamm} I would highly recommend Caliber Collison Downtown Raleigh
August 2025
5/5 stars, 100% would recommend. I came in with a rather simple request with a fender liner after the dealership claimed they wouldn't be able to help me and Marvin, my service advisor had me out of there within 15 minutes. He was kind, helpful, and sent me on my way worry free.
August 2025
Outstanding customer service and attention to detail.
