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8:30AM - 5:30PM
9007 Pineville-Matthews Rd, Pineville
Credit Unions
“I would like to express my appreciation for the excellent service provided by Dianna. Dianna was professional, courteous, and patient throughout the interaction. Her exceptional assistance was truly invaluable to me and I am grateful for all of her help.”
“The associate who helped me was Tyler Hoyle and he was working at the Progress Way location. He was extremely friendly, knowledgeable, and helpful. Tyler handled each of my requests quickly and efficiently. It was a great experience.”
“Stacy,over at the Celanese Ave Branch RockHill SC,was really helpful throughout my transaction, and also enlightened me about an advancement Equity loan offered to members looking to renovate their home and a host of other options. Had a great experience..”
“The people writing the bad reviews evidently have never been to my Credit Union. I have been a member so long my account # is a single digit. Lisa and all the ladies have never treated me in any way other than fantastic! C. Lee Abernethy III”
“EXCEPTIONAL CUSTOMER SERVICE!!! Hello Branch Manager Jasmine. Your team, Alexandra and Myiah assisted me with a 1st time transaction I would have never been able to complete myself. They both were so helpful and Alexandra showed extreme patience while I placed a 3rd party call to another financial institution. I would've been lost. Thank you for having such an awesome team. Thank you Alexandra!”
“Wonderful experience anytime I talk to an employee whether in person on via phone. Extra special shout out to Jeremy Meeks who was so patient and kind and took the time to actually hear what I needed instead of pushing services that didn't feel relevant.”
“One of the best experiences I’ve ever had with a credit union. The staff is very helpful and friendly. You will always be greeted with a smile. Stephanie Harrison is simply the best with loans and made buying a car a seamless process. I would highly recommend Blue Flame for all of your banking needs. No long wait times and a phenomenal staff ⭐️⭐️⭐️⭐️⭐️”
“We have had the most superior customer service at this Truliant! Every employee has been friendly and helpful throughout each of our transactions for the past 8 years. Catherine is a superstar! She helped us to open our account years ago and today made getting a car loan seamless and very easy. We highly recommend them all for their professionalism and excellent customer service.”
“I had a couple questions and call three time all three times the employees answering the phone was very help full and willing to take the time to help me with my problem being new to Skyla Credit Union was a good choice I felt as though everyone I talked to knew what was going on and very helpful”
“I had a new account opened in 10 minutes start to finish. It probably helped that I've banked with truliant for more than 20 years and already had my information. It was so easy to do.”
9AM - 6PM
6051 Tyvola Glen Cir, Charlotte
Credit Unions
“The people the complain, they NO nothing about this Great Team of employes the work hart to solution others people problems, Thank you for the hart work every day.”
“Giorgia is AMAZING!!! Seriously, I've had the privilege to work with her on several occasions over the last year. I've banked with a couple different banks and have NEVER had the support and guidance from any other bank associate. I really can't say enough good things about this gem!!”
“I have been a entrepreneur for 30 years....I never seen Business Loan as good as Self Help Credit Union...I'm excited about the opportunity Self help Credit Union is trying to help my Non-profit Organization grow bigger and better.”
“It was an absolute pleasure to work with Shadi and Chris. They were professional, friendly, and worked hard on my behalf to get my loan processed. Sharonview now has a new proud member who will also be recommending them. Thanks again!”
“Worked with Harold Rodriguez on the phone and in the branch. He was so helpful and knowledgeable about the different banking products and services that they offer. He helped me make my decision about what fits me best. I would highly recommend this institution and make sure you ask for Harold!”
8:30AM - 5:30PM
4720 Airport Center Pkwy, Charlotte
Credit Unions
“It is always in your extreme time of need that your greatest supporters are revealed and SECU has proven themselves to be just that.I was researching a financial institution that I could develop a long term relationship with and this particular SECU branch seemed to have a lot of positive feedback.When I went into the location, I was helped by a wonderful person named Dominque. She was kind, helpful, and amiable but, most importantly, she seemed personally involved and responsible for my success. Her customer service was truly outstanding. That type of loyalty and motivation or high energy commitment cannot be manufactured.I was introduced to the bank manager, Mr. Lee. I believe strongly in the ability of real leadership to make a difference and it showed with Mr. Lee and his team.In any organization— attitude, demeanor, and sentiment should go from the top down and Mr. Lee displayed the ethical standards and confidence of a true leader. I left our meeting under the impression that it isn’t a job title that sustains him in his role of leadership, but the daily permission, concession and support of those he serves in the community. This was something special and true.I would like to thank both Dominique and Joshua Lee for their help and commitment at a time I needed it most. I HIGHLY recommend this credit union.”
“always going there and Pamela she always so pleasant and very helpful I'm always going to that location because of her she's very friendly, welcoming and knowledgeable about her job. and always remember of me, my daughter and my family.thank you for having people like her that always make us feel so welcoming.”
“Stacey Adams was amazing with us this morning. Helped us go through a car loan process. Made the process quick and easy! She was friendly and took her time to make sure we got what we needed, and wanted. Would recommend to anyone!”
“Customer service is always outstanding. Been with them for almost 2 years and both my cars financed with them. Best rates % on the market working with everyone no matter your credit score.”
“Kory Black is absolutely the best interaction, process I’ve had with the company so far. I believe his professionalism and efficiency should be recognized immediately! If I could brag on him in office I would. His time management, patiences, and working ethic is beyond measure! If Kory’s Boss sees this you have a wonderful associate on your team!”
“Mason is always very professional and personable. Both guys are great. I was greated and they gave me their undivided attention. My transaction was fast and straightforward. I appreciate the friendly environment.”
8:30AM - 5:30PM
4819 Park Rd, Charlotte
Credit Unions
“Best bank in the free world, nay, the known universe. Brandon is the epitome of professionalism and customer care. I'm absolutely a member for life. It'd be asinine to go back to banking with WF or BofA after SECU.”
“Steele Creek Branch provided great experience. A heads up to watch out when exiting an office. The glass was very clean on the door in the offices, and a person hit his head trying to exit one of them.”
“Ricco Myrie is wonderful and he deserves a raise!!!!! Ricco went above and beyond for me when I had a debit card issue. My debit card just gave me so much trouble. Thank you Ricco for providing excellent customer service to me when I needed your help. I hope you get EVERYTHING YOU DESERVE!!!!! Much success!!!!! ❤️❤️❤️❤️”
8:30AM - 5:30PM
1720 Oakhurst Commons Dr, Charlotte
Credit Unions
“This has been my branch to bank in when working close by. It's super convenient to go in the drive thru and do my bank business. I have never been inside this branch. The drive thru employees are always professional and helpful. I love having an account with this Credit Union. Today I noticed that the branch is closing and moving 6 minutes away. State Employees Credit Union 901 N Wendover Rd Charlotte, NC 28211 (Review 660 overall, 5 in 2022)”
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“I went in today (Sept 29th 2023) rather stressed out due to an exacting financial transaction needed for my family. I wasn't sure I had all the information I needed.Nyzha, an employee who was not working at the teller windows, but at a nearby desk, seemingly noticed my stressed out appearance and asked if I needed anything. After what was probably an overly long explanation, Nyzha proceeded to perform the entire transaction for me.This was a somewhat involved, multi-step process, and she made it look easy. Within fifteen or so minutes, I went from stressed and worried to having everything buttoned up and ready, perfectly, the first time. I am VERY thankful for Nyzha's help, and glad I dropped by the Pineville branch today.I experienced not 'just' top-notch customer service - I spoke to someone who was committed to "being a super cool human being", and my entire day feels better for it.My heartfelt thanks go out to NCSECU's Pineville branch, and Nyzha in particular. Thank you, thank you, thank you, so much for your time and professional, calm, awesome work.”