Banks in Pineville, NC

“I went in today (Sept 29th 2023) rather stressed out due to an exacting financial transaction needed for my family. I wasn't sure I had all the information I needed.Nyzha, an employee who was not working at the teller windows, but at a nearby desk, seemingly noticed my stressed out appearance and asked if I needed anything. After what was probably an overly long explanation, Nyzha proceeded to perform the entire transaction for me.This was a somewhat involved, multi-step process, and she made it look easy. Within fifteen or so minutes, I went from stressed and worried to having everything buttoned up and ready, perfectly, the first time. I am VERY thankful for Nyzha's help, and glad I dropped by the Pineville branch today.I experienced not 'just' top-notch customer service - I spoke to someone who was committed to "being a super cool human being", and my entire day feels better for it.My heartfelt thanks go out to NCSECU's Pineville branch, and Nyzha in particular. Thank you, thank you, thank you, so much for your time and professional, calm, awesome work.”

“I don’t bank here but I came to get a document notarized and I was so impressed by the professionalism and efficiency of the staff! Pramit was able to help me right away and was very pleasant to work with.”

“I was at this branch on Monday for an issue with US Saving Bonds that I wanted to cash. Due to bank policy, which we realized is similar at other banks, I could not cash them, but Kyle was providing the best service he can.He was friendly and did not turn us right away but listened, tried to understand the problem and took the time to look for other solutions for us. Sometimes a business cannot provide a certain service, but what they always can do, is to give good customer service experience, which Kyle proved that day; which other banks did not hold up to.”

“Today I had an appointment and the person who helped me was very kind. She provided efficient service and answered my questions. Her name is Andrea. Her service was perfect.?”