Tidewater Appliance & Mattress is a family-owned business in New Bern, NC, specializing in major appliances, installation, and service. The company boasts a modern showroom with a live kitchen and knowledgeable sales associates. Customers praise their excellent and speedy service, including quick delivery and helpful follow-up. Delivery staff are courteous and professional, ensuring smooth installations even in challenging situations. The team is responsive and attentive, answering questions and providing options for customers of all ages. Many reviews highlight the friendly and skilled staff, particularly mentioning technicians who fix appliances and handle installations with care. Overall, Tidewater Appliance is known for its great customer service, reliable delivery, and quality work, making it a trusted choice for appliance needs in the area.
Amazing service! I emailed and got information so my 91 year old mother would not have to waste a trip. The salesperson showed her several options and answered all her questions.
The day they delivered they texted updates about their arrival! Ricardo and his assistant were great!
20 out 10 starts!
July 2025
Excellent and speedy buy and excellent timely delivery with follow up. Just bought a dishwasher last month and a washing machine this month from them. We are very pleased and definitely recommend Tidewater Appliance in New Bern, NC. 👏
July 2025
Delivery was quick and easy. There were 2 pieces. Daniel was very polite and courteous. Can’t wait for the rest to be delivered!
