Waited on the phone for 30 minutes. Absolutely no customer service and bad attitudes.
December 2021
Really nice service, especially from Jasmine! She is always a great help!
December 2020
Constantly long wait time sometimes Hours. Never enough employees, after the long wait you get an incredibly high charge to cash your check. Nothing at all is good about bbt.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.