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“The gentleman that helped me was awesome. He asked pertinent questions concerning my needs, transferred all of my data and prepared my old device to be returned to Verizon for my credit. He even helped with my 2 year old grandson and it was greatly appreciated. With his help we were in and out quickly.”
“I went to my local AT &T store in Morganton because I had questions about my phone and my bill. The AT & T representative (Brayden) was so professional, helpful and courteous. I highly recommend this store! Thank you, Brayden!”
“This place is fantastic! I had a broken phone screen and went by here because it popped up on Google maps when I was searching for a phone repair place. I brought my phone to them without any heads up, and they had my phone repaired in less than 24 hours! The employee even suggested a couple places for us to grab lunch when we came to pick my phone up. I appreciate this place a lot!”
“James ' phone was acting up and wouldn't take a new pin number. I thought the phone was going and I was going to buy another phone. I went in and he fixed it. Saved me from having to buy a new phone ?”
“I put 5 stars because I haven't bought one but I wanted to get 1 tomorrow when I go to the grocery store. I doubt I will though after reading these reviews. My husband went in the store at Fiddlers Run today and was so excited to get a phone for me but I told him to wait until tomorrow so I could look at the ratings and reviews. It also says on here that they were closing in 2022. I am confused and don't know if I should in EST in one or not after reading the reviews. I'm not worried about Customer Service because I can get as rude as they are. Can someone give me advice.”
“I went to the store yesterday and the stores manager, Roger, helped me. It took me a little while to pick a phone but he was very patient. When I got home and was downloading my new content the phone started to lock up. So today I went back to the store and again the store manager, Roger, came over to help me and the process switching to a new phone was so easy!”
“We are very happy with our new internet connection and streaming ability with spectrum. Customer service has been excellent. Especially want to give a shout out to technician Chris Scott who came out on same day of request, to assist us with some issues. His knowledge, professionalism, and attitude was exceptional. A suggestion for better service is to have the initial installer show the customer how to use the remote and explain internet and streaming better before leaving.”
“Went it with a problem with my bill that keeps recurring every month. Kayla helped me and went above and beyond to figure out whats been going on. She was a huge help.”
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“Best Phone Service and Devices I have got in a long time. If my phone don't go as fast as my brain works it ain't no good to me. But Metro by T-
Mobile is fast as my brain (GR8)”