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“The staff is FANTASTIC!!! My 2 dogs and 1 cat had a stress free visit. Everything was explained to us and they answered all of our questions. They are now my vet for all my pets.”
“My Boston Terrier’s are existing patients for several months and have experienced nothing short of wonderful service. All of the Veterinarians and Techs are caring , loving and listen to you regarding concerns and provide clear discharge instructions. The ONLY ISSUE-MAJOR ISSUE I have is with a newer employee “Ashley”. She is beyond rude, when you ask a question regarding one of my pets, she will cut me off mid-sentence and won’t listen to the question at hand. When I try to stop her so she can hear my question she becomes ignorant and snippy. When coming to the clinic I dread seeing her at the front desk, she exudes an uncomfortable oura to me that is unacceptable. She is rude not only verbally, even texting she seems to dance around questions asked. VERY rarely do I post a negative review however this needs to addressed and remediated as I do not want other clients get treated the same way.”
“Mercy animal hospital cares for my pet family. They are the kindest most caring vet practice I have experienced for 45 years of having many animals that own me. Their advice and care for my precious pets is above anything we have experienced. I would not hesitate to recommend them to anyone.”
“I had used the same vet for 10 years with both of my dogs until one of them was having continued problems with ear infections and hematomas. They told me after 2 surgeries for draining that her ears were end of life that she needed to have a total ear ablation that would’ve cost me a couple thousand and she wouldn’t be able to hear as well. I took her to Dr thompson for a second opinion and he didn’t think they were at end of life so we did one more surgery. Now we are over a year without any more fluid build up. The bonus part is she likes Dr Thompson and his staff and isn’t as nervous as she was at the previous vet.”
“Great customer service from beginning to end. So convenient. Right inside Petsmart and next to fantastic groomers . Moved from Raleigh area to Monroe and couldn't be happier about it.”
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“Wonderful staff, they called pre and post surgery with updates. Both Max and Lil' Bit were both well taken care of...
Please contribute to them this upcoming #GivingTuesday”