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July 2024 by jamal pleasant
Good place to go
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July 2024 by Scott
The room was clean and nice, however the AC unit fan squeaked constantly when it was on. Unfortunately, turning the AC unit off meant that the room quickly became unbearably hot. I asked to move to a different room and my only options were to have a smoking room or PAY MORE to get the other available room. I found the audacity of having to pay more to compensate for their lack of maintenance to be highly offensive, so even though the experience was nice otherwise I won't be staying here again.
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June 2024 by Mark Wharton
Yes, it is a dated hotel. But it has been nicely renovated and is clean. The staff are very nice and conversational. For the price you can't beat it. The room was already cooled down, which was awesome on a hot day. Would definitely recommend.
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June 2024 by Katherine Rowland
Poorly maintained. Rooms seemed reasonably clean. First room we were given reeked of cigarette smoke. We were given a second room which seemed better, but after a bit the smell of smoke was perceptible there as well. Beer cans and bottles scattered around parking lot.
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June 2024 by Roger Saddler
Lady that checked us in was very nice. Booked rooms online before showing up. Rooms were clean, water was hot in the morning and it was a nice place to stay.
Rooms: Very clean and the beds were great
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June 2024 by Onides Prieto
Very clean rooms.
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June 2024 by Melanie Harrington
Great breakfast compared to other hotels around this one!
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May 2024 by Chip Lee
Rooms: The rooms are nothing to brag about, but house keeping does a pretty good job keeping them clean. Also all their rooms need to be updated.
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April 2024 by Stacy Hunt
They cleaned every day and super nice free breakfast that's OK but it's not bad
Safety: Monroe police ? always doing ride around at night
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March 2024 by Virginia Murphy
Older motel. Clean, but not in good repair.
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February 2024 by Amy Stevens
Older hotel but very clean and close to food and a anything you need
Nearby activities: Theaters. Plenty of choices for food
Walkability: Easy walk to get any kind of food
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February 2024 by Michael Hammond Jr
I stay in hotels 8 months out of 12 and I can say this doesn't deserve to be as low as it is. IT IS A CHEAP MOTEL. It is almost the cheapest n town and to be as clean and and well maintained it was is good. Sure it had minor issues but clean and no bugs that I observed. There are four other guys from our company staying here as well. They have been here two weeks with no issues.
So, if I was to compare it to the other motel in town it would have to get a lower rating but that one was TWICE the price.
So yes it's an older drive up motel style but for the price I feel you can't do much better
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December 2023 by Daniel M.
I DEFINITELY Would not recommend that you sleep at the Quality Inn in Monroe unless you are dead tired and have the best ear plugs or if the only other option YOU HAVE is sleeping on the street. incredibly loud, because the room was about 20 feet from one of the busiest roads, walls are paper thin and there were no premium channels. This is a very old/old hotel and it shows. It has a very sleazy single door entrance too. But, I liked the waffles. You have to make them yourself, but they were good. And it was under $100. And to be fair the sheets and bed and room were clean. Price and waffles and clean room my reason why I gave it two stars instead of one. Noise is the biggest big issue. I would not recommend. Maybe get a room on the east side in the very back would have a quieter room. If you're desperate.
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December 2023 by Alesha Hinton
If I could give this dump zero stars, I would.I arrive to check in, spelled my name, and all- woman tells me that I don't have a reservation and then provide the names of everyone who checked in within the past 48 hours. (Hope no one wanted to be confidential)She charged me 4 times and told me they would settle it in the morning. I insisted she handle it on the spot. She made sure I was aware that I was inconveniencing her as she had to make a phone call. The woman called the manager, took a while to walk through the steps (not super long) but it was resolved. (Refund process 5-6 minutes since she needed walked through the steps)I asked for a copy of the receipt, the woman tells me they don't give those. I asked for any type of paperwork, she said I can come back to the office when I check out. I insisted that I felt some form of documentation from her since I delt with her. She states, it's going to take a while. She'd have to make another phone call. It's embarrassing. I told her I've stood here long enough I'm going to need a receipt to verify everything. (Receipt process 5 min)She makes the call, prints the receipt in matter of seconds.I enter the room, tell my son to lock the door, he smacks a bug. Before he could lock the door, my daughter steps on a bug. I tell them not to sit anything down, move the shower curtain and 5 bed bugs fall out of the SHOWER CURTAIN.Obviously we leave and I go back to request a refund. The woman made the call, refunded my money, printed my receipt, in a matter of seconds.Her attitude was horrible. The room was not clean as the bathroom was dirty (urine ring around toilet). I didn't stay long enough to check anywhere else. Clearly this place is infested if they're on the carpet, shower curtain, and door.Rooms: Bed bugs. Rust and urine stains. Run.
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December 2023 by Johnny Owens
Rooms: Roaches I won't be back
