Walked in the room. It felt muggy. Put my bags down and left for the evening. When I returned later that evening, I found three roaches going in and out of the heating system. I went to the front desk and told the clerk. She didn't act surprised at all. I checked out. I got refunded the next day.
August 2023
This is an older hotel and it needs a lot of work to update the rooms. If you are looking for a cheaper price point, this works but I doubt I would stay at this hotel again. The front desk clerk was very helpful However.
May 2023
This is not a review of the hotel, but a review of Kristen. I had quite the nightmare with Bookings, and Kristen was very helpful and courteous and answered all my questions. This is how customer service should be. Thank you Kristen, and I hope I spelled your name correctly.