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“I've been a member at Charlotte Metro Credit Union, now Skyla, since 2015, and they've always been fantastic. They've financed 3 cars for me, and recently got me a rewards cards with 0% interest for 12 months on balance transfers. They were able to pay off all my other credit cards and move those balances to their rewards card at 0%. Fantastic customer service, great people, and super convenient, regardless of the location. Plus, I like the feeling of working with a local financial institution rather than one of the big banks. Highly recommend!”
“I began banking with FNB in Mint Hill in 2015, and have had nothing but wonderful experiences. The bank manager, Melissa Fields, helped me get an auto loan even when the NC SECU would not approve me (SECU wouldnt count my children's SSI death benefits from their father as income, despite the fact that the minivan was for them lol! I have GREAT credit). I paid the loan off btw. The staff have also been there to help me with starting my own business, when I was going through an IRS audit, and when I underwent identify fraud. They always remember me by my first name when I walk in, and always respond quickly to my emails or phone calls. I have since moved from Mint Hill, but I still call them anytime I need help. They may be a big bank, but the employees at this branch are all fantastic.”
“Joshua did a great job helping me with my auto loan process. He was communicative, friendly, and supportive of my needs. I highly recommend Truliant for their great loan application process and rates, as well as this particular branch for the great bankers like Joshua!”
“Scott, Branch Manager is professional and helpful. He will listen and provide great service.Hopefully, you never have to deal with the call-center that’s located in India. You can call multiple times on an issue within the same day and concurrent days and get different answers. It seems they just want to rush to get off the phone.”
8:30AM - 5:30PM
1825 Matthews Township Pkwy, Matthews
Banks
“Very friendly staff and a very clean workspace. The ATM has never failed me once. This is also where we were able to get approved with an amazing deal for our first home”
“The customer service has always been top notch! You can tell that all of the employees here genuinely care about the customers. Kim has gone above and beyond for all of my business needs!”
Open 24 hours
324 N Trade St Suite 101, Matthews
Banks
“This is the branch that I feel at home the most. Manager David and his staff is working patiently andefficiently as they can to serve the best interest of the members. Positive energy, respect and patience is what I see in the culture of this branch with David’s leadership.I am blessed to be a Truliant member and reside close to this branch !”
“I had the pleasure of being served by Amanda at this location. It was such a pleasurable and easy experience. I was nervous because of the reviews this location has but she made me feel completely at ease. She greeted me with a smile and smiled through the entire interaction. Thank You Amanda for helping me and being a positive energy on a Monday morning!”
9AM - 5PM
1818 Matthews Township Pkwy, Matthews
Banks
“Very Nice and Welcomeing. Modern Style Bank With A Very Helpful and Friendly Staff. They are willing to take there time to explain any Questions you may have to make Sure All your questions are answered.”
10AM - 4PM
3220 Weddington Rd, Matthews
Banks
“May be the only Bank of America in Charlotte that’s an actual bank and not just a giant ATM being called a bank and the staff is so friendly my day is that much nicer :)”
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“Just wanted to express my gratitude to Tatyana Shishkovskiy and Svetlana Maystrenko for their fantastic help with our car loan. They were incredibly friendly and made the whole process a pleasure. Highly recommend their services. Thanks!”