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“Stephanie, is a wonderful manager, she worked with us for a long while today, trying to help us repair some issues with the mobile system. We got all the issues resolved. Thank You. Stephanie!”
“My experience with this branch on March 30th was AMAZING! I would like to thank DaQueon Jackson and Sharon Smith for their professionalism and expertise. I drove an hour and half and it was well worth the drive. Keep up the good work PNC, Gastonia.”
“Extremely friendly staff at the Gastonia NC location. Very knowledgeable about their products and services and makes sure the members are in the most beneficial ones.”
“WE L O V E FIDELITY! Especially Liz Martin, she is absolutely by far the best banker hands down that we’ve ever dealt with. This is coming from someone whose personally worked in a very well known bank and Fidelity blows the competition out of the water. They truly care about their clients and will go above and beyond for you, which means the world to us. Thank you everything Fidelity and especially you Liz!”
“I love this bank! The ladies are so nice and helpful. When I enter, they greet me by name. And with a smile. Not many places like this one anymore. Highly recommend”
“We moved to OZK from one of the "big banks". We set up our accounts in the Gastonia branch. Evan and his team have been very responsive to any questions and are just nice people to work with. It's nice to walk in and know the people with which you are banking.”
“Allen helped us set up an account and he was very friendly, knowledgeable, and patient! He took the time to go through everything with us and answer all of our questions! All the other employees of the bank were very friendly too!”
“I recommend for anybody to become a truliant member you will never go back to a bank again they are fast with auto loan and transaction, they can not be touched!”
“I came in today to join accounts with my wife and Ms. Perkins was fantastic to work with. She explained every part of the process effectively and was able to get us taken care of quickly. I'm very happy with the friendly service she provided us!”
“I have been banking with FFCU for over 12 years! If you are looking for a financial institution where you are more than an account or a monthly fee this is it! The staff is consistent and know you by name. I have an option to use 1000s of share branch locations across the country as well! Shoutout to FFCU Gastonia for being amazing and always taking great care of my family’s needs❤️”
“Lora was such a sweetie she was at the window teller she seen me waiting she came right over to me in the kindest way! There Where 3 ladies working that was all so welcoming! Thanks Again Lora Stay Sweet! Medina is my name !”
“Staff is so friendly at the Walmart on Franklin Blvd Gastonia, NC. I went to cash a check there and I Was not a member but they were nice that I opened an account. The check cashing fees are so low and money orders are $1.50.Keep up the good work.ThanksA Wilson”
“All the tellers and bankers are very nice and kind. I was greeted with friendly smiles and Damien helped me with everything I needed so that I was in and out with no problem! This bank has given me so many issues in the past but I was pleasantly surprised with my last visit!”
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“I've banked with them for almost 10yrs and they are amazing... I wish the tellers wouldn't change so much but they are all awesome and make u feel like family”
“I have banked with Bank OZK since they opened in Gastonia. I choose to use the Belmont location because of Ashley Brayton, the Banking Center Manager. She goes above and beyond to help with any problems I've had. It helps so much to have someone as knowledgeable handling my account.”
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“Melissa and the team are always welcoming. What I love is effort that these guys put into meeting your banking needs. Like I stated before they set the gold standard for customer service.”