The Mills River CVS is a well-regarded store known for its friendly and helpful employees. Many customers appreciate the pharmacy's management and the staff's willingness to assist, even if the pharmacy is not the closest option available. One standout employee, a pharmacist, received praise for his kindness and patience while managing a busy day alone, demonstrating a positive attitude despite the challenges of staff shortages. Customers have noted that while the store may not be the newest, it is organized and generally stocked with necessary items. The checkout experience is described as pleasant, with employees providing assistance and information on savings opportunities. Overall, this CVS is recognized for its good customer service and dedicated staff, making it a preferred choice for many in the area despite some minor limitations in stock and facilities.