Banks in Hope Mills, NC

“I love Members Credit Union been a member for 20 years wouldn't change it for anything in the world very helpful kind caring there's nothing that I would want to be changed”

“I would refer anyone to Lumbee Guaranty Bank in Hope Mills for their banking needs. Mr. Jacobs and his entire staff are extremely helpful and knowledgeable. When you walk into their branch, they make you feel like family. They all take the time to listen to your needs and take care of you. I have been banking at this branch for many years and have never had anything but exceptional and professional service.”

“Been with state employee credit union since 1989 love what they do for their customers I would recommend this place to anyone the best bank I ever had my wife was with another bank when we started dating see decide to open up account with me the best bank In my book by far wouldn't go no where else to manage my money thanks them for everything they do for the customer.”

“OMG! Miss Elaine Helped Me Out So Much That I Just Can't Get Into Just How Much She Did,My Situation Was Sooooo Stressful And She Was A Angel!?I Been At This Branch Since 1996 When I Moved Here!?”

“The 5 stars are not for Truist but for Tonya in Hope Mills; She is the branch manger at Hope Mills branch, has been a terrific help in getting things moving with their research dept. I was at my wits end with trying to get someone from Truist to call me back. No one at the 800 number could help. The branch I used to deal with no longer exits so called the Main Branch. No one at the Westwood, Main branch returns calls and the branch manger's voice mail says it is May 8th when it was really June 20th. Left him voice mails on his work and mobile numbers, never got a call back. Left voice mail on the main line mailbox because they were too busy to answer the phone in the branch and again no one returns phone calls. Customer service leaves a lot to be desired--even if you were a BB&T "Gold" customer.Called Hope Mills and asked for branch manger. I had to hold for a little while but no big deal. Tonya immediately knew what to do and who to contact and she called me back, just like she promised she would. Everything happened just like she said it would and now problem solved. Not to get into detail but this was an issued caused by BB&T from 8 years ago.Also thanks to Destiny in the St. Paul's branch, she put in a written request for this issue and was told that it would take until July 7th for them to get to it. That is when I called Tonya who worked a small miracle. Cannot say that I would recommend Truist to anyone that needed a bank but I would definitely recommend contacting Tonya if you have an issue.”