The Sleep Number store in Hickory, NC offers personalized sleep solutions with adjustable beds that allow each partner to set their preferred firmness and support. Their smart beds feature SleepIQ™ technology to track and optimize sleep quality, enhancing restful nights. Customers appreciate the helpful and knowledgeable staff, who take the time to show products and answer questions without pressure. The store provides a peaceful environment and a wide selection, including pillows and bedding, to complete the sleep experience. Many customers report satisfaction with their new Sleep Number beds, noting improvements in sleep quality and back comfort. Some mention the cost of mattress removal, but overall, the service and products receive positive reviews. Staff members, especially one named Michael, are frequently praised for their friendliness and expertise. Visitors feel confident in their choices and enjoy a pleasant shopping experience, making Sleep Number a recommended destination for personalized, comfortable sleep solutions.
Kendall was very helpful and friendly. Pleasant experience.
September 2025
Michael F was an excellent sales person. He was very informative in explaining and showing us the mattress choices. Reasonable prices. Would highly recommend.
September 2025
Very appreciative of the service and very informative of the remote I purchased d/t I lost my original. A nice visit to the sleep number store!!!
