I don't know why this bank has a low rating, but I've never had an issue with them they've always been friendly, have always been helpful, and are always pleasant.
February 2023
I have banked with the Southside branch for almost 25 years. Personal, friendly service. They have always treated this old school teacher like I was a millionaire. They have gone above and beyond in service for both me and my small business for decades.
September 2018
I go here usually once, sometimes more, a week and I've never had an unpleasant experience.