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“Great service! Needed to upgrade space and the lady made transferring over smooth and easy. Very very sweet and helpful as I had no ideal which space would be needed. Highly recommend this place with all the upgrades and remodeling. Been using them a year now so yes they have definitely improved their service and customer service. Thanks ???”
“I recently had the pleasure of using Extra Space Storage, and I must say it was an outstanding experience. The facility is clean, secure, and well-maintained, which gave me great peace of mind. However, what truly made my experience exceptional were the staff members, particularly Cael and Harley.
Cael, the manager, went above and beyond to ensure that all my storage needs were met. His professionalism, attention to detail, and willingness to help made the entire process seamless and stress-free. Cael's dedication to customer service is truly commendable.
Harley, the assistant manager, was equally helpful and supportive. She was always available to answer my questions and provide assistance whenever needed. Her friendly demeanor and efficiency made a significant difference in my overall experience.
I highly recommend Extra Space Storage for anyone in need of storage solutions. With a team like Cael and Harley, you can be assured of excellent service and a hassle-free experience.”
“great place excellent service person who runs the place Danny very nice man will go out of his way to do anything for you no matter who you are or what it is you need to make sure your needs are met I get this place of 5 out of 5 for sure”
“Vicky was amazing!!! She was prompt, knowledgeable & very helpful. Definitely would recommend this location to anyone who needs a storage unit. Prices are great & the property is well kept. My unit was clean & easy to access. Vicky had a smile on her face the entire time & also refunded my $ for a lock, when i told her did have my own lock to use instead. Thanks again Vicky!!! You made a long,hectic day easier to bare!”
“We came in to inquire about a storage unit this week and were greeted by a very helpful and friendly store associate. She answered all our questions and made renting their unit a no-brainer. We can access it 24/7 without having to go inside an enclosed building, which will make storing furniture for my shop for short periods a breeze! We felt like a valued customer because we received such great customer service. Kudos on being an awesome business in our community!”
“Clean, climate controlled units are great. I rented one that was way too small. 5 by 8 by 10 ft high is nowhere near big enough for anybody but the squirrels. But the staff is great and very helpful.”
“I needed a storage last minute. I contacted this location and spoke to Donna. She went above and beyond to help my family. I know it's just a storage but she was such a blessing to us with all she did!!!!! Would definitely love to do all my storage needs here!!!!”
“My first time ever renting a storage space. The lady helped me pick a storage unit that was just right for me. She was very friendly and explained everything in detail. In the future if I need or know of anyone needing a unit I would recommend this storage facility.”
“I love this place! I've reasntly moved my things from another storage facility and by far Modbox is the best. I am a wood burner , and I deal with a lot of wood. The storage building knows that before it was wet damp and musty so I had to go look for something different I found my box and it was very close to me I got me climate control unit which was almost the same price as a regular somewhere else it was clean it was quick and it was efficient I recommend my box to anyway”
“I just needed to rent a cargo van and not a huge truck, to move a few pieces of furniture today on short notice. U-Haul had exactly what I need, ready to go, with a competitive price. Return was easy too. Thanks again!”
7AM - 7PM
3919 E Franklin Blvd, Gastonia
Self Storage
“Excellent customer care both times. Clear instructions on times of return and fuel mark for return. Also pamphlet was given for after hours just in case I was in able to get back before closing.”
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“Kitty and Teresa are both very friendly and awesome to work with! I’ve had no negative issues at all but many positives! I decided to get a storage unit for my business and after several bad experiences with other storage companies I gave prime a chance and I am glad I did! Because of kitty and Teresa I am very satisfied with my decision! Walking into the facility is like walking into a family and I am appreciative for them both! A one people and location! Thanks so much!
Tim Isaacs
Isaacs lawn and landscaping!”