{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
8:30AM - 9PM
1249 US-70 Ste A, Garner
Mobile Phones
“This is a long review but in order to explain the reasoning with the 5 stars takes a good explanation.
Overall, one of the BEST experiences with any customer service we've ever had. Omar is absolutely the best. I came in just to pay the bill and get a couple of lines removed from the account. He explained to me that I'd have to contact Verizon customer service to get those lines removed. I asked him about increasing our data plan cause we had the 2GB plan. He explained to me the new plans and then asked if I wanted to upgrade. Long story short (LSS), I left with a new phone, a smart watch and a new tablet (for my husband) with all the necessities needed. Due to my husband's work schedule, we had to come back the following Thursday to pick up the tablet due to it having to be ordered. Again, LSS, my husband left with a new phone and he ordered a new smart watch, too! It took a few days to get everything completed but Omar never seemed irritated/annoyed with us and our schedules to complete the whole transaction. We've been with Verizon for about 15 years now and during that time, we've encountered a handful of employees that we found to be the best. But, unfortunately they leave the store for other opportunities/reasons. My husband told this to Omar and asked if he was going to be there the next time we might need him. Omar replied he's been with the company for 5 years and doesn't plan on going anywhere, anytime! My husband and I both feel with employees like Omar, we will never switch to another mobile provider. Again, Omar is THE BEST!!!”
“I really appreciate jamillah and payton they are so helpful. their customer service skills are exemplary. every time I go there I have never had a bad experience.”
“I had a busted iPhone Xs screen. I thought it was a goner. But Jorge is a really nice guy and does great work. It's perfect now. Thank you Jorge!
I needed to repair the screen of my iPhone XS. Jorge is a very good person, and now my cell phone is perfect. Thanks a lot!”
“The service and attention is very good, the person Angie was very kind and attentive, she explained everything as it should be, she took enough time to clarify all doubts. Thank’s”
“I like the coverage and affordable plans Cricket Wireless provides. Been here and have had a wonderful time being assisted by the gentleman working there. Would recommend.”
“A great big thank you to Tim. He was very patient and took the time to explain everything. I was able to get a line back active and the MiFi I needed. Thanks again Tim! I greatly appreciate you.”
“Huge thank you to Andy with curbside pick up for his amazing customer service! I truly appreciate his communication and courtesy. He went above and beyond to give me the best service he could during such a hectic time with the holidays coming up. Thank you Andy!”
“We haven't had a great experience with Spectrum since moving here, but Jeanette was very patient with us and clarified a lot of information for us. We appreciate her help and advice. She is definitely a value to your store. We're so glad she guided us to getting a stressful situation rectified! Thanks Jeanette!”
“Just replaced my wife's phone, and the customer service here was excellent. Isaiah was very patient and thoroughly explained everything. Could not ask for better service.”
10AM - 8PM
170 Cabela Dr, Garner
Mobile Phones
“I want to extend my sincerest gratitude to the team member who went above and beyond by giving my child the Tuesday pickle bat set, even though it was out of stock. He selflessly gave his own set to make my child happy. His kindness and generosity are a shining example of humanity at its best. This review is a tribute to his exceptional customer service and compassion.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Okay. I just want to thank Carl so very much for all his assistance. And his patience was able to get Tech Support, and we resolved the issue at hand. I was totally frustrated, but he calmed my nerves, and he told me that he was going to stick through it with me. Thank you, thank you, thank you, thank you.”